Account Director

Lessen LLC Account Director 3 Hours AgoSaved Remote or Hybrid Scottsdale, Arizona, USA Mid level Mid levelCloud • Real Estate • Software • PropTechManage strategic commercial accounts by developing growth and upsell strategies, maintaining client relationships, driving retention, monitoring KPIs, resolving issues, and coordinating with Sales, Operations, Product, and Implementation teams. The role involves understanding client portfolios, ensuring projects meet budget and service expectations, gathering feedback, documenting account activity, and identifying opportunities to expand revenue. Travel is required up to 25% of the time.Top Skills: Communication SoftwareCrm SoftwareData Analytics SoftwareProject Management PlatformsSpreadsheet Software