Senior Software Architect

Job Title: Software Solutions Architect

Job Responsibilities:

• Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
• Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.
• Participating in Design & Discovery sessions and promoting the adoption of Salesforce’s Well-Architected Framework.
• Providing technical leadership and mentorship to development teams, including state employees and contractors.
• Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
• Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.
• Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
• Setting the technical direction for MDHHS Child Welfare applications.
• Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies.
• Ensuring compliance with security, performance, and regulatory standards.

Primary Duties (80%): Serve as the development specialist responsible for the design, development, testing and documentation of the technical software solutions. Solve system design problems and programming issues. Ensure that the solutions are integrated and enhanced to meet the needs of the agency’s business plan.

• Lead development of software applications, server components and services using various development tools and State of Michigan approved/supported technologies.
• Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms.
• Design and implement application security that complies with State of Michigan policies.
• Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes.
• Review/Approve presentation materials for technical review meetings, approval sessions, application

Required Education: Bachelor’s Degree

Required Skills:

•5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders

•Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals

•Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences

•2-3 Salesforce certifications required

•5+ years of hands-on experience with Salesforce, SQL, Java, and web services development

Most Preferred Skills:

•Salesforce Architect certification

•Experience working on enterprise-level implementations

•Database-related certifications

Other Preferred Qualifications

• 5+ years of experience working within Agile development environments
• Strong experience with Oracle SQL development, including query execution and performance tuning
• Experience working with DevOps practices, including automated builds, testing (regression/smoke), and multi-environment deployments
• Demonstrated ability to troubleshoot complex system issues and provide technical guidance/leadership to development teams