Quality Business Specialist

Globe Life Quality Business Specialist 3 Hours AgoSaved In-Office McKinney, TX, USA Mid level Mid levelInsurance • Financial ServicesOversee quality assurance for an insurance division by monitoring business performance, investigating misconduct and fraud, auditing sales documentation and regulatory compliance, analyzing quality data, and implementing corrective action plans. Develop quality frameworks, dashboards, reports, and improvement roadmaps. Coach agency leaders and sales personnel, collaborate with Compliance, IT, Operations, Training, and Sales, and present performance insights to senior leadership. Travel 25%–50% of the time.Top Skills: Microsoft AccessExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word