Digital Principal Consultant

Overview

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.

In the assigned Job Role of Process Project Lead 2, your Area Of Responsibility will be as below:

• Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders
• Build and maintain strong client relationships, providing regular updates to ensure alignment and transparency
• Drive process improvement by reviewing project deliverables and incorporating innovative methodologies related to process enhancements initiatives, process-centric solution architectures and integration of advanced technologies to optimize workflows
• Identify potential risks and implement mitigation strategies to ensure successful project outcomes
• Develop and manage project estimates, monitor budget performance, and optimize resource allocation for efficiency
• Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities
• Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effective
• Lead scope changes and manage client requirements, ensuring proper estimation, approval, and contractual updates

Your Contribution To The Team

• Demonstration of strategic mindset for delivering impactful, client-aligned projects
• Problem-solving expertise and ability to steer project economics and delivery
• Strong relationship with mid and senior level client stakeholders
• Strong leadership abilities to foster team performance and growth
• Commitment to cultivating a culture of learning and innovation

Required Skills

Required Skill and Experience

• Strong consulting and stakeholder management skills.
• Experience in playing Account anchor for medium size account
• Program and project management expertise.
• Problem-solving and analytical thinking.
• Business process transformation experience.
• Executive communication and presentation skills.
• Domain expertise in one or more industries (Automotive, Manufacturing,.)
• Data Strategy and Modern Data Platform consulting
• Databricks and AWS solution architecture
• AI/GenAI and Analytics transformation
• Data Governance and Data Quality programs
• RFP solutioning, estimations, staffing, and executive stakeholder management

Key Responsibilities

Client Engagement & Consulting

• Understand client business challenges and define transformation roadmaps.
• Provide advisory services and recommend business and technology solutions.
• Act as a trusted advisor to senior client stakeholders.
• Conduct workshops, assessments, and solution discussions.

Delivery Leadership

• Lead end-to-end consulting engagements.
• Ensure quality, budget, schedule, and stakeholder expectations are met.
• Manage risks, dependencies, and escalations.
• Drive successful program execution across distributed teams

Business Development

• Support RFPs, proposals, estimations, and solution creation.
• Identify growth opportunities within existing accounts.
• Contribute to revenue growth and consulting practice development.
• Participate in client presentations and pursuit discussions

Team & Practice Leadership

• Mentor consultants and project teams.
• Build consulting capabilities and reusable assets.
• Share domain knowledge and best practices.
• Drive innovation, AI adoption, and continuous improvement initiatives.

Preferred Skill And Experience

years of industry/consulting experience.

• Experience leading large transformation or digital initiatives.
• Exposure to cloud, data analytics, AI
• Proven track record in client engagement and business growth.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.