Infrastructure Support Engineer
Indexed description
Location: Shoreham-by-Sea, West Sussex
Working pattern: Hybrid – minimum 2 days per week in the office
Type: Permanent
We’re looking for a hands-on DevOps / Infrastructure Engineer to join an established infrastructure team during a significant programme of work.
The team is currently upgrading 40+ customers onto a new DevOps infrastructure, so this is a great opportunity to get involved in a substantial migration programme while helping to improve automation, security, reliability and day-to-day infrastructure operations.
Security is a key focus, with the team working towards 24/7 patching through increased automation and improved processes. You’ll need to be someone who can balance technical delivery with security and customer impact.
What you’ll be doing- Play a leading hands-on role in migrating 40+ customers onto the DevOps platform
- Build, automate and improve AWS infrastructure
- Develop Infrastructure-as-Code using Terraform
- Work with containers, orchestration and troubleshooting
- Support Linux infrastructure and PostgreSQL
- Manage load balancers including AWS ALB, NGINX and Apache
- Troubleshoot infrastructure issues, including memory faults and server crashes
- Manage Active Directory, SSL certificates and secure communications
- Support networking across AWS, including VPCs, IGWs, NAT Gateways and security groups
- Contribute to monitoring and observability using Grafana
- Support infrastructure maintenance, migrations, patching, audit and compliance activity
- Work collaboratively within an Agile / sprint-based environment
There will be occasional out-of-hours and Sunday work for activities such as maintenance, migrations and patching, with time off in lieu provided.
What you’ll bring- Strong DevOps / Infrastructure experience with an automation mindset
- Solid AWS experience
- Strong Linux administration skills
- Terraform / Infrastructure-as-Code experience
- Experience with containers and orchestration
- PostgreSQL experience
- Networking and load-balancing knowledge
- Experience with SSL certificates and endpoint management
- Grafana / observability experience
- Good communication skills and the ability to explain technical issues to non-technical audiences
- A proactive approach and the ability to work independently and as part of a team
- A genuine commitment to security and good infrastructure practices
Desirable: Rackspace, VMDK, Intune, Purview, Viva, AI in infrastructure, ISO 27001 / SOC 1 and previous audit experience.
Benefits- 25 days' annual leave
- Company pension
- Bonus scheme
- Day off on your birthday
- Employer-Supported Volunteering
- Professional learning and development
- Recognition for core values and work anniversaries
- TOIL for occasional out-of-hours work
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