MS Dynamics 365 Solution Architect

The MS Dynamics 365 Solution Architect is responsible for defining, designing, and guiding the technical and

functional architecture for enterprise-wide Dynamics 365 solutions. This role requires a "hands-on" architectural

experince who translates complex business requirements into scalable, secure, and practical D365 designs. The

architect will actively lead real-world implementation cases, resolve complex technical blockers, and ensure the

ongoing performance, optimization, and maintenance of large-scale, high-volume D365 deployments across the

enterprise.

Key Focus Areas:

 Dynamics 365 Architecture & Solution Design

 Hands-on Implementation & Delivery

 Large-Scale System Maintenance & Optimization

 Integration & Power Platform Enablement

 Application Modernization & Upgrades

 Cross Domain Application Alignment

 Infrastructure, Security & Environment Strategy

 Drive Innovation

Job Description

Dynamics 365 Architecture & Solution Design

 Design end-to-end application architectures across the MS Dynamics 365 ecosystem (F&O, Commerce,

SCM, CE) and related enterprise platforms.

 Define application architecture standards, customization patterns (extension over over-layering), and best

practices for modular design, maintainability, scalability, and performance.

 Evaluate out-of-the-box (OOTB) capabilities versus custom development, identifying technical risks,

assessing cost versus benefit, and recommending fit-for-purpose architecture decisions.

 Create comprehensive Solution Blueprints that consider applications, data flows, integrations, infrastructure,

security, operations, and delivery constraints.

Hands-on Implementation & Delivery

 Actively participate in real-world implementation cases, rolling up sleeves to guide complex configurations,

custom extension designs (X++, C#), and advanced data migration strategies.

 Provide deep technical troubleshooting and hands-on guidance during delivery to resolve critical blockers

and ensure the implemented solution remains aligned with the approved design.

 Lead the technical design of complex customizations, ensuring engineering teams follow Microsoft best

practices for code quality and performance.

 Oversee and validate data migration strategies (DMF/DIXF) from legacy ERP/CRM systems into Dynamics

365.

Large-Scale System Maintenance & Optimization

 Architect and oversee the post-go-live maintenance of large-scale Dynamics 365 environments supporting

thousands of users and high-volume retail transactions.

 Proactively monitor system performance, identifying bottlenecks in database sizing, batch job scheduling,

API limits, and complex query execution.

 Guide the optimization of large-scale data sets, archiving strategies, and high-availability setups to ensure

continuous business operations across global outlets.

 Partner with Microsoft Support (FastTrack) and internal teams to resolve critical infrastructure, platform, or

product-level issues.

Integration & Power Platform Enablement

 Design robust integration architectures connecting D365 to enterprise systems, SaaS platforms, and legacy

applications using Azure Integration Services (Logic Apps, Service Bus, API Management) and Dataverse.

 Guide the practical adoption of the Power Platform (Power Apps, Power Automate, Power BI) to extend

D365 capabilities without heavy custom code.

 Ensure integration choices (OData, Custom Services, Dual-Write, Virtual Entities, Business Events) are

secure, scalable, and aligned with enterprise standards.

Application Modernization & Upgrades

 Manage the architecture strategy for continuous updates (Microsoft One Version), ensuring the enterprise is

prepared for platform updates with minimal business disruption.

 Identify opportunities to reduce technical debt by deprecating legacy customizations and replacing them with

newly released OOTB features or Power Platform solutions.

 Support legacy application assessment, rationalization, and modernization initiatives transitioning to the

Dynamics 365 cloud ecosystem.

Cross Domain Application Alignment & Security

 Work closely with enterprise, data, infrastructure, and security architects to ensure D365 solutions are aligned

across the broader technology landscape.

 Incorporate security by design principles, architecting robust Role-Based Access Control (RBAC), Extensible

Data Security (XDS), and aligning with Azure Active Directory (Entra ID) for identity management.

 Ensure application designs properly address master data management (MDM) needs, reporting dependencies,

and operational dependencies.

Architecture Governance & Compliance Alignment

 Work with the Architecture Review Board and domain architects to ensure D365 solution designs follow

approved architecture standards and governance processes.

 Review application and technical designs for alignment with enterprise standards across integration, data,

infrastructure, security, and operational readiness.

 Track architecture decisions, exceptions, risks, and follow-up actions through appropriate governance

forums.

Leadership & Collaboration

 Serve as the ultimate Subject Matter Expert (SME) and technical advisor for MS Dynamics 365 initiatives.

 Mentor D365 developers, functional consultants, and engineering teams on architecture principles, security

best practices, and technology adoption.

 Lead architectural reviews, provide technical guidance, and resolve design conflicts between functional

requirements and technical constraints.

Documentation & Knowledge Management

 Create and maintain Solution Architecture Documents (SAD), Functional/Technical Design Documents

(FDD/TDD), system context diagrams, data flow diagrams, and architecture decision records.

 Document application design standards, technical patterns, operational guidelines, and support considerations

for the Dynamics 365 ecosystem.

 Conduct knowledge transfer sessions and capability building programs for engineering, product, delivery,

and technical teams.

Knowledge, Skills & Experience

Relevant Job

Experience Professional Experience

 10+ years of experience in application development, technical architecture, or

enterprise systems delivery.

 5+ years of dedicated experience as a Solution Architect or Lead Technical

Architect for MS Dynamics 365 (specifically F&O, SCM, Commerce, and/or CE).

 Proven hands-on experience leading real end-to-end D365 implementations (from

discovery and design through build, test, and go-live).

 Strong track record of maintaining and optimizing large-scale, high-volume D365

enterprise environments, including performance tuning and database management.

 Experience managing Microsoft Dynamics Lifecycle Services (LCS) and Power

Platform Admin Center (PPAC) for enterprise deployments.

 Practical experience with cloud platforms (Azure) including hosting, deployment

patterns, scalability, security, monitoring, and cost awareness.

 Experience working with integration teams on APIs, middleware, event-based flows,

data exchange, and system interaction patterns specific to D365.

 Retail, ecommerce, hospitality, or supply chain business systems experience

strongly preferred.

Technical Skills

 D365 Architecture: Deep understanding of D365 F&O/Commerce architecture,

extension frameworks, X++, C#, SSRS, data management framework (DMF), and

BYOD/Data Lake export.

 Hands-on Implementation: Environment planning, release management, code

merging strategies, data migration execution, and technical blocker resolution.

 Large-Scale Operations: Performance troubleshooting (Trace Parser, SQL insights,

Environment monitoring), batch job optimization, and high-availability

management.

 Integration Design: Azure Integration Services (Logic Apps, Service Bus), OData,

Custom API Services, Business Events, Dual-Write, Virtual Entities, and REST

APIs.

 Power Platform & Dataverse: Practical understanding of extending D365 using

Power Apps, Power Automate, and Dataverse integration.

 Security by Design: D365 Security Framework (Roles, Duties, Privileges),

Extensible Data Security (XDS), Azure AD/Entra ID SSO, and compliance

alignment.

 DevOps and Automation: Azure DevOps for D365, CI/CD pipelines, automated

testing (RSAT), release management, and environment strategy.

 Observability and Operations: Monitoring via LCS/Azure Monitor, logging,

alerting, incident readiness, production support, and operational handover.

 Architecture Documentation: Solution Blueprints, application diagrams, system

context diagrams, data flow diagrams, technical design documents, and architecture

decision records.

Required

Leadership Skills

 Strategic Thinking: Ability to translate business requirements into technical

architecture and long-term infrastructure strategy

 Communication: Excellent verbal and written communication skills to articulate

complex technical concepts to diverse audiences

 Problem Solving: Analytical mindset with the ability to troubleshoot complex

infrastructure, platform, and application challenges

 Collaboration: Strong team player with experience working across organizational

boundaries and with external partners (including Microsoft FastTrack)

 Innovation: Forward-thinking approach to evaluating and adopting emerging D365

features and Power Platform capabilities