Desktop Support Analyst

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.

Please go through below JD and If you are interested, kindly forward your resume to [email protected]. We will review your profile and get back to you at the earliest.

Role: Desktop Support Analyst

Work Mode: Onsite in New Haven, Connecticut

Hire Type: 11 Months+ Contract

Pay Rate: $29/hr on W2

Pay Cycle: Weekly

Skills Required :

1. Advanced knowledge and understanding of Windows, Mac, Linux, desktop. Able to troubleshoot break fix, common applications like Outlook

2. Advanced knowledge and understanding of Windows desktop operating systems

3. Pharma Experience in Manufacturing, Labs & Logistics, understanding of GXP and GMP and change management process

SKILLS NEEDED

• 5+ years of progressive experience in the desktop environment, at least 1 year with desktop Linux environment, knowledge of validated systems (GxP)

• Advanced knowledge and understanding of Windows desktop operating systems

• Advanced knowledge and understanding of Linux on the desktop, requires previous Ubuntu experience - KEY requirement - knowledge of how scripts work - shell scripts, pearl

• Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization

• Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks

• Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Windows 7, Windows 10, Linux) and office automation software, with expert level knowledge in at least one area of specialization.

• Ability to perform troubleshooting and analysis of Microsoft Office 365

• Intermediate knowledge and understanding of LAN environments

• Intermediate knowledge of communication protocols

• Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)

and PC network hardware and client software.

• Audio Video setup and troubleshooting skills.

• Knowledge of printer Maintenance.

Nice to have QUALIFICATIONS

• College degree or equivalent experience

• Microsoft Certified Systems Engineer (MCSE)

Regards,

Prashant Singh

Sr. Account Manager - Enterprise Business

Net2Source Inc.

(201) 285 5087

Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873

LinkedIn: https://www.linkedin.com/in/prashant-singh-b1b23526