Account Manager - Boston

PagerDuty Account Manager - Boston An Hour AgoSaved Easy Apply Remote or Hybrid Boston, MA, USA Easy Apply 105K-127K Annually Senior level 105K-127K Annually Senior levelArtificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • AutomationManage a portfolio of existing SaaS customers, driving adoption, value realization, renewals, retention, and expansion. Develop account plans, negotiate renewal proposals, monitor customer health through analytics and telemetry, and identify churn risks and growth opportunities. Collaborate with Legal, Sales Operations, and Renewals teams on contracting, forecasting, and reporting while providing consultative product guidance.Top Skills: Ai-Powered ToolsGainsightLookerMeddpiccSaaSSalesforceTableauTelemetryUsage AnalyticsValue Selling