Strategic Customer Success Manager

Imprivata Strategic Customer Success Manager YesterdaySaved Hybrid 2 Locations 107K-129K Annually Mid level 107K-129K Annually Mid levelHealthtech • Information Technology • Security • Software • CybersecurityManage strategic customers using Imprivata’s Privileged Access Security solutions. Drive value realization, adoption, renewals, expansion, and customer satisfaction through success planning, business reviews, executive relationship management, and cross-functional issue resolution. Maintain account plans and health metrics in Gainsight, communicate customer insights to leadership, and support customer advocacy and marketing initiatives.Top Skills: CybersecurityGainsightIdentity And Access Management (Iam)Microsoft PowerpointPrivileged Access Management (Pam)Security Operations