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Bumi Amartha Teknologi Mandiri Linkedin · Posted 1mo ago

IT Application Support

Jakarta

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Indexed description

Job Description

  • Provide application support for multiple applications, including web applications and services/APIs, running on Linux-based server environments.
  • Support user testing activities, including troubleshooting and resolving technical issues identified during testing phases.
  • Support infrastructure setup and configuration, including database, server, and other application infrastructure components.
  • Investigate and resolve issues identified during testing, particularly those related to API Gateway integration and service communication.
  • Create, update, and maintain technical documentation related to new and existing infrastructure configurations and application environments.
  • Collaborate with development, QA, infrastructure, and business teams to troubleshoot issues and ensure smooth application operations.
  • Perform issue analysis and provide appropriate technical solutions to maintain application availability and operational stability.
  • Support ongoing application maintenance and operational activities across multiple environments.

Skills

  • Linux / Solaris
  • API Gateway (X- Way)
  • English Language
  • Application Support
  • Infrastructure Support
  • API Troubleshooting
  • Good Communication Skills
  • Good Analytical Thinking Skills

Minimum Qualifications

  • Bachelor's Degree in Computer Engineering, Computer Science, Information Technology, or a related field.
  • Minimum 3 years of experience in Application Support, Software Development, or a related technical role.
  • Hands-on experience in programming and software development.
  • Experience with automation scripting and process automation.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills and ability to collaborate with cross-functional teams.
  • Fluenty in english is a must
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