IT Administrator (SAUDI NATIONALS ONLY)

IT Administrator

Riyadh and Khobar.

Key Responsibilities

· Administer and maintain Linux servers, cloud, virtualization, and disaster recovery environments, including provisioning, configuration, updates, recovery, and troubleshooting.

· Support POS IT infrastructure, including cloud connectivity, SIM card administration, network services, monitoring, troubleshooting, and vendor coordination.

· Configure and maintain network infrastructure, including Fortinet firewalls, switches, routers, access points, VPNs, VLANs, and connectivity.

· Coordinate with vendors and telecom providers on technical requirements, services, troubleshooting, and billing.

· Administer Microsoft 365 and email services, including users, licenses, mailboxes, groups, and email security.

· Provide remote and on-site technical support for Windows, Microsoft 365, printers, applications, hardware, and mobile devices.

· Support user onboarding and offboarding, including hardware, accounts, licenses, and access provisioning.

· Manage endpoint security, including Bitdefender GravityZone, antivirus, and security updates.

· Administer web hosting, domains, DNS, SSL certificates, and related services and subscriptions.

· Administer Grandstream PBX/telephony, CCTV/NVR, access control, and biometric systems.

· Manage IT assets and procurement, including equipment selection, quotations, inventory, warranties, and lifecycle management.

· Maintain IT documentation and support IT security awareness activities, including phishing awareness and end-user security training.

Technical Skill and Experience

· Microsoft 365 Administration

· Linux Server Administration

· Hyper-V / VMware Virtualization

· Disaster Recovery & Backup

· Fortinet Firewalls

· TCP/IP, DNS, DHCP & VLANs

· Network Switching & VPN

· Bitdefender GravityZone

· POS Infrastructure & Connectivity

· Web Hosting, cPanel / Plesk

· Domain & DNS Management

· SSL Certificates

· Grandstream PBX & VoIP

· CCTV / NVR Systems

· Access Control & Biometric Systems

· Windows & End-User Support

· Printer & Print Management

· IT Asset & Procurement Management

· Vendor & Telecom Management

· Microsoft Entra ID (preferred)

Qualifications

· Bachelor's degree in Information Technology, Computer Science, or a related field.

· 3+ years of hands-on experience in IT administration and end-user technical support.

· Practical experience with Microsoft 365, Linux, networking, virtualization, and IT administration.

· Experience supporting POS infrastructure, cloud services, and telecom connectivity is preferred.

· Strong troubleshooting, communication, problem-solving, and customer service skills.

· Relevant certifications such as Cisco CCNA, Microsoft 365 Certified: Administrator Associate (MS-102), CompTIA Network+, CompTIA Linux+, or Fortinet Certified Associate (FCA) are preferred.