Business Analyst: IV (Lead)
Indexed description
Responsibilities
- Translate business needs into clear process and technology requirements for transportation management and on-board computer solutions.
- Support business case development for new applications and enhancements, including evaluating benefits, risks, and operational impact.
- Help manage deployment activities by reviewing support tickets, prioritizing issues, and driving resolution.
- Assist with requirements gathering for expansion into additional product lines.
- Create test plans and test cases, perform functional testing, and support user acceptance testing for assigned solutions.
- Contribute to the support and enhancement of moderately complex systems, including error handling improvements.
- Maintain clear and detailed documentation for processes, issues, and solution changes.
- Provide user training for supported applications as needed.
- Support unit testing, integration testing, cutover activities, and hypercare after deployment.
- Promote a strong safety culture by following policies, procedures, and workplace safety practices.
- At least 4 years of business analysis experience in road transportation IT.
- Experience supporting one full lifecycle OBC deployment.
- Experience supporting one full lifecycle TMS deployment.
- At least 1 year of support experience with OBC and/or TMS systems.
- 1 year of experience facilitating requirements-gathering SDLC workshops.
- Proven ability to work effectively across cross-functional, matrixed teams.
- Strong communication, organization, and presentation skills.
- Ability to work independently, manage time effectively, and balance research with collaboration.
- Must be able to complete work in the CST time zone.
- Experience with Motive deployments.
- Experience supporting Mastery Mastermind deployments or production support.
- Background in road energy transportation.
- Snowflake integration experience.
By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.
Please apply through this online posting or by visiting our Job Board at www.horizontaltalent.com/job-board. Applications will be accepted for 4 weeks. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $61 - $97 per hour based on qualifications and experience.
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