IT Onsite Technician

Role:

• Provide onsite technical support for desktops, laptops, and peripherals
• Diagnose and resolve hardware and software issues
• Install, configure, and maintain IT systems and applications
• Maintain accurate service records, inventory, and equipment tracking
• Communicate effectively with clients, teams, and management
• Support project rollouts and deployments

Requirements:

• Minimum of 2 – 3 years of experience in Desktop IT support
• Knowledge of TCP/IP and networking protocols
• Ability to work independently and as part of a team
• Excellent communication and customer service skills
• Technical certifications such as A+ or Network+ are preferred
• Flexibility to work outside of normal business hours, as needed
• Familiarity with Windows OS, Mac OS, and various software applications
• Ability to lift up to 50 lbs and travel as needed based on customer demand

Benefits:

• Health/ Medical insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Car Allowance/ KM Allowance
• Vision Insurance

Be part of us:

Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites.