Product Designer

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

Arrive Logistics is looking for a mid-level Product Designer to join our product design team. You’ll work on our proprietary transportation management platform, the software our reps and operations teams use to move freight every day. Our users live in this tool for eight hours a day under real time pressure. Screens are dense, workflows are complex, and a confusing state costs real money, both for our business and the user. The design problems here are about speed to completion, information hierarchy in high-density interfaces, and reducing friction from tasks people repeat thousands of times a week.

What You'll Do

• Contribute to and own designs for features and flows within your sprint team’s area, from early framing through shipped UI
• Partner closely with your product manager and engineers to define requirements, explore solutions, and rapidly iterate based on feedback
• Leverage problem discovery and user research to help sharpen problems before jumping to solutions
• Spend real time with our users, who are onsite, generous with their opinions, and turn what you learn into design decisions you can act on and share
• Conduct and synthesize lightweight research (interviews, usability tests, feedback sessions, problem discovery)
• Design wireframes, prototypes, and high-fidelity mockups in Figma, Miro and similar tools
• Contribute components and patterns to our design system and keep your work consistent with it
• Present work and rationale clearly to your team and to the stakeholders
• Take part in critique with the wider design team, both giving and receiving

Qualifications

• 3-5 years of experience as a product or UX designer, ideally on a B2B or SaaS product
• A portfolio that shows how you think, not just final screens. We want to see the options you considered and why you landed where you did
• Strong Figma skills
• Comfort working within an established design system and contributing back to it
• Solid interaction design and usability fundamentals, especially in data-dense or workflow-heavy interfaces
• Ability to communicate design decisions clearly to both technical and non-technical audiences
• Experience in an agile-like, sprint-based product development environment
• Experience using AI tools in your process, whether that's Figma Make, Claude, or something you've found on your own
• Bonus: experience designing for logistics, supply chain, or other complex operational tools

How We Work

We’re a hybrid team, working alongside designers and partners in our other offices. You’ll own your work, with regular critique and support from the wider design team. We’d rather you bring a rough idea early than a polished one late.

Why This Role Is Interesting

• Freight is an operationally complex industry, and there's real room to create and improve the software people rely on to run it
• You'll design for expert users who know their work deeply, which means you can build for depth and speed rather than simplicity for its own sake
• Our platform is built in-house, so you'll see your work in production and hear from users directly
• Our design system is mature but expanding, so you'll be adding to it rather than just pulling from it.

The Perks of Working With Us

• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and take part in learning opportunities through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the heart of downtown Chicago, IL!
• Sweat it out at the LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Candidate Engagement Specialist who can answer any questions.