Customer Success Manager

CDW Customer Success Manager An Hour AgoSaved Hybrid Vernon, CA, USA 95K-100K Annually Senior level 95K-100K Annually Senior levelInformation TechnologyManage a portfolio of lifecycle repair customers through onboarding, adoption, account management, performance monitoring, retention, renewals, and growth support. Serve as the primary customer contact, resolve escalations, provide reporting and business reviews, gather feedback, and coordinate with internal teams. Maintain account data and tasks using Salesforce, Power BI, Excel, Repair Engine, Trainual, and related systems. Travel up to 10% during peak periods.Top Skills: ExcelPower BIRepair EngineSalesforceTrainual