Principal Analyst, Business Systems

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*This position is required to work on site 3 days a week at our Overland Park, KS office. It is not available for remote opportunity.*
Job Overview
The Principal Analyst, Business Systems, is a senior individual contributor within the Magenta Service Center (MSC), part of the Finance organization. This role is responsible for leading complex, high impact business systems analysis initiatives that span multiple functions and enterprise systems. The Principal Analyst operates with a high degree of autonomy, serves as a trusted subject matter expert, and partners closely with senior leaders to drive accurate, scalable, and business aligned solutions.
This position requires strong analytical judgment, systems thinking, and the ability to influence outcomes without formal authority.
This is an individual contributor role and does not include direct people management responsibilities. Success in this role is measured by analytical rigor, influence, partnership effectiveness, and the ability to independently deliver outcomes in complex, high-visibility scenarios that impact enterprise systems and operational processes.

Essential Functions:

Business & Systems Analysis

• Lead end-to-end analysis for complex business and system initiatives, including problem definition, requirements documentation, validation, and traceability.
• Assess system impacts, identify gaps, and develop recommendations that improve accuracy, scalability, and operational effectiveness.
• Translate complex system behavior, data flows, and dependencies into clear insights for business stakeholders and leadership.

Financial & Operational Systems Governance

• Oversee and support systems and processes that directly impact financial operations and employee compensation outcomes, ensuring a high degree of accuracy, analytical rigor, and operational governance.
• Investigate data discrepancies, operational anomalies, and system issues to determine root cause and drive corrective actions.
• Validate that system outputs align with defined business rules, financial controls, and operational requirements, and escalate discrepancies or risks that could impact financial or operational outcomes.

Cross-Functional Partnership

• Serve as a primary analytical partner to cross-functional teams, including Finance, IT, Product, Reporting, and Operations.
• Build strong working relationships across lines of business to align priorities, resolve ambiguity, and drive execution of complex initiatives.
• Present analysis, options, risks, and recommendations to senior leaders with clarity and confidence.

Technical & Analytical Expertise

• Act as a subject matter expert for assigned systems and business domains, with a strong understanding of system logic and upstream and downstream dependencies.
• Analyze complex datasets to identify trends, anomalies, and root causes that impact financial or operational outcomes.
• Identify opportunities to streamline processes, reduce manual effort, and improve system reliability through analysis-driven solutions.

Leadership Without Authority

• Provide informal mentorship and guidance to other analysts by setting standards for analytical rigor, documentation quality, and professional judgment.
• Proactively challenge assumptions, existing processes, and proposed solutions when misaligned with business objectives or risk tolerance.
• Take full ownership of assigned initiatives, including managing risks, dependencies, and follow-through to completion.

Education and Work Experience Required:

• Bachelor’s degree and 7 years of related work experience OR a combination of education and experience deemed equivalent.
• Acceptable areas of study include Management Information Systems, IT, Computer Science or related fields.
• More than 10 years Systems Analysis experience with understanding strategic business information systems.
• Critical Thinking skills with a view toward process automation, evaluation, and/or enhancement.
• Advance knowledge of utilizing and writing SQL queries using output/results for executive level presentations.
• Communication – ability to provide written or verbal details for potential issues and their solutions. Ability to create presentations for both verbal and written communication. Executive summaries.

Knowledge, Skills and Abilities:

• Agile Methodology
• Analytical Thinking
• Business Process Improvements
• Data Modeling Techniques
• Mentorship
• Project Management
• Requirements Analysis
• Stakeholder management
• Technical Writing
• SharePoint

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Overland Park, KS Compensation Range: $104,800 - $141,800

Total Target Cash Earnings Opportunity: $115,440 - $208,320

National Base Pay Range: $96,200 - $173,600

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ364325¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.