Accounts Receivable (OTC) Specialist with German

Infosys Poland sp. z. o. o. Lodz

We are looking for a candidate with:

• English and German at a minimum B2 level (essential for client communication)
• 2 year of experience in accounting, preferably in the cash application process
• Finance/Accounting degree or completion of relevant accounting courses
• Strong analytical skills
• High customer orientation and a proactive approach
• Ability to understand both the broader context and detailed data aspects
• Strong focus on identifying areas for improvement
• Good team player
• Customer-oriented mindset combined with initiative and accountability

Your key activities:

• Performing cash application, account maintenance, refunds, reconciliations, reporting, and follow up on open items (on account process)
• Handling telephone and written communication with German-speaking clients (phone calls, e-mails, and customer inquiries)
• Identifying process gaps and proposing improvement opportunities
• Ensuring effective communication and maintaining professional relationships with customers, suppliers, and internal teams
• Preparing and updating Standard Operating Procedures (SOPs)
• Achieving business targets (Service Level Agreements) as well as individual performance goals

You can expect from us:

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use German language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 work days from the office per week)

Recruitment stages:

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback