Systems Operations Engineer
Indexed description
Location: Salt Lake City, Utah
Job ID: 50554
The Systems Operations Engineer supports the reliability, performance, and security of the organization's core systems and infrastructure. This role emphasizes learning, collaboration, and developing strong operational practices while assisting in daytoday system maintenance and issue resolution. The ideal candidate is eager to grow, detailoriented, and comfortable working under guidance to help maintain and improve essential technical environments.
Who are we?
HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.
We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.Check us out here:www.hidglobal.comandhttps://youtu.be/23km5H4K9Eo
Identity And Access Management Solutions (IAMS)
HID Global IAM products protect more than 85 million user identities.
HID Global Identity and Access Management Solutions products protect more than 85 million user identities. At HID Global, we understand that no person, device, or workplace can go unprotected. This philosophy of Zero Trust drives us to create new advances in risk-based multi-factor authentication, leads us to secure user identities in converged accessenvironmentsand drives the need to expand implementations with our industry-leading digital certificates andPKIaaSsolution to manage them at scale.
As Our Systems Operations Engineer, You'll Support HID's Successby
- Assisting in the deployment, configuration, and maintenance of server, storage, and cloud infrastructure across production and nonproduction environments.
- Monitoring system performance using established tools and processes, escalating issues when necessary to ensure availability and SLA adherence.
- Supporting automation efforts by maintaining scripts and tools for provisioning, configuration management, monitoring, and incident handling under guidance from senior engineers.
- Participating in troubleshooting activities and contributing to rootcause analysis led by more senior team members.
- Helping maintain system documentation, runbooks, and operational standards, ensuring information is accurate and uptodate.
- Assisting in implementing backup and disaster recovery procedures and helping execute business continuity processes as directed.
- Collaborating with Security, DevOps, Network Engineering, and Application teams to support platform stability and cross-functional initiatives.
- Supporting the lifecycle management of infrastructure components, including patching, upgrades, and routine maintenance tasks.
- Participating in the oncall rotation and assisting with incident response activities.
- Contributing to evaluating new tools and processes, providing recommendations as part of team discussions.
- Supporting the deployment and configuration of infrastructure solutions.
- Assisting with automation tasks and routine systems management activities.
- Participating in troubleshooting and supporting senior engineers during rootcause analysis.
- Collaborating with crossfunctional teams on operational tasks and project work.
- Contributing input during technology evaluations led by senior staff.
- Participating in SAFe/Agile ceremonies as a contributor to iterative delivery cycles.
- Assisting with capacity reviews and supporting infrastructure planning efforts.
- 1-3 years of experience in systems administration, operations, or a related technical role.
- Working knowledge of Linux and/or Windows server... For full info follow a
HID Global is an Equal Opportunity/Affirmative Action Employer -- Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.
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