EHS Intelex Analyst

Job Description:

EHS Intelex Analyst

Location: Remote

Role Overview

The Intelex Support & Development Analyst is responsible for the administration, support, enhancement, development, release management, and continuous improvement of the organization's Environmental, Health, and Safety (EHS) applications, with a primary focus on the Intelex platform. This role serves as the technical owner of the platform and is accountable for system reliability, deployment quality, production stability, and adherence to established release management processes. The position requires technical expertise, analytical skills, and accountability for the successful delivery of system enhancements and production releases.

Key Responsibilities

• Configure and develop Intelex forms, workflows, reports, dashboards, business rules, notifications, and integrations.
• Analyze business requirements and translate them into technical solution designs, developing scalable and supportable solutions.
• Own the end-to-end release management process for Intelex enhancements, fixes, and platform upgrades.
• Coordinate development, testing, validation, deployment, communication, and post-release support activities.
• Provide Tier 2 and Tier 3 support for Intelex and related EHS applications, investigating and resolving production incidents.
• Serve as the technical subject matter expert for Intelex, mentoring and coaching business administrators.
• Create and maintain technical documentation, runbooks, support procedures, and knowledge articles.
• Support IT governance, audit, change management, and compliance requirements.

Experience:

• 5+ years of experience in technical application support or system administration with Intelex.
• Experience with SaaS application administration, troubleshooting, software releases, and production deployments.
• Experience coordinating testing, user acceptance testing (UAT), and production release activities.
• Experience with access management, incident management systems, and knowledge management systems.
• Knowledge of authentication systems and directory services (Active Directory, Azure AD/Entra).
• Knowledge and experience with Agile methodologies; SAFe Agile is preferred.

• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), Teams, Jira, Service Management Tools, and Intelex.
• Understanding of SSO support for SaaS solutions and Mobile deployments.
• Ability to read and interpret application logs and system error messages.

• Technical Certification(s) within a Software Development discipline or Software Application.
• Experience managing systems within the mining industry.
• Experience with EHS systems.
• Ability to speak Portuguese is a strong plus.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.