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iGATES - INFORMATION GATES Ltd Linkedin · Posted 1mo ago

Junior Technical Operations Engineer

Tel Aviv-Yafo

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Indexed description

This is a Junior / Entry-Level position.

About The Role

No prior professional experience is required.

iGATES is looking for a Junior Technical Operations to join us and work closely with our R&D Manager on developing, testing, maintaining, and supporting our software products.

This is a hands-on technical role that combines software development, QA engineering, test automation, DevOps, system troubleshooting, and product support.

As part of a small and agile engineering environment, you will have the opportunity to take ownership of tasks across the entire software lifecycle — from understanding customer needs and developing solutions, to testing features, investigating production issues, and improving system reliability.

This role is ideal for a Computer Science graduate who enjoys learning new technologies, solving complex technical problems, and working in a dynamic environment where every team member has a meaningful impact.

What You'll Do

Technical Product Support

  • Provide technical support for company products.
  • Investigate customer-reported issues through logs, data analysis, and system investigation.
  • Reproduce issues and identify possible solutions.
  • Work directly with the R&D Manager to resolve complex technical challenges.
  • Maintain technical documentation and troubleshooting knowledge.

QA & Test Automation

  • Perform manual and automated testing of software products.
  • Analyze requirements and create test scenarios.
  • Validate new features before release.
  • Improve testing processes and product quality.

DevOps & System Operations

  • Support development and production environments.
  • Monitor system behavior and investigate technical issues.
  • Analyze logs and identify root causes.
  • Work with Linux environments, servers, and development tools.

Software Development

  • Develop and maintain software components and product features.
  • Fix bugs and improve existing functionality.
  • Work with backend services, APIs, databases, and system integrations.
  • Participate in technical design discussions with the R&D Manager.
  • Write clean, maintainable, and reliable code.
  • Investigate existing code and understand system behavior.

What You Bring

Required

  • B.Sc. in Computer Science, Software Engineering, or equivalent degree.
  • Understanding of software development fundamentals.
  • Knowledge of at least one programming language:
    • Java
    • Kotlin
    • Python
    • C#
    • JavaScript / TypeScript
  • Understanding of Object-Oriented Programming concepts.
  • Basic knowledge of databases and SQL.
  • Basic understanding of HTTP, APIs, and client-server architecture.
  • Basic understanding of software testing methodologies.
  • Ability to investigate and troubleshoot technical problems.
  • Strong analytical thinking and problem-solving skills.
  • Ability to work independently and take ownership of tasks.
  • Good written and verbal communication skills.
Advantage

  • Experience with QA automation.
  • Experience writing automated tests.
  • Familiarity with testing frameworks such as:
    • Selenium
    • Playwright
    • Cypress
    • Appium
    • JUnit / TestNG
  • Experience with Linux environments.
  • Experience with Docker and CI/CD concepts.
  • Knowledge of scripting languages such as Python or Bash.
  • Experience analyzing logs and debugging production issues.
  • Personal projects or GitHub portfolio.
Who We Are Looking For

We are looking for a technically curious and hands-on engineer who enjoys understanding how systems work.

The Ideal Candidate Is Someone Who

  • Likes solving problems and investigating root causes.
  • Can move between coding, testing, debugging, and customer-related technical challenges.
  • Takes ownership and does not wait for detailed instructions.
  • Is comfortable working in a small engineering environment.
  • Wants to learn and grow across multiple technical areas.

You don't need to know everything on day one. We are looking for strong technical foundations, curiosity, and the ability to learn quickly.

Why Join iGATES?

  • Work directly with experienced engineers and the R&D Manager.
  • Gain exposure to the complete software development lifecycle.
  • Work on real products used by customers.
  • Develop skills across software development, QA automation, DevOps, and technical operations.
  • Have a meaningful impact in a growing technology company.
  • Grow professionally in a hands-on engineering environment.
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