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Technical Support Engineer - IoT & Fleet (De Lutte) - Jobbird.com
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Indexed description
PLEASE NOTE: fluent English is a requirement for this role. First hire in the Netherlands. An international developer of vehicle-safety and IoT technology (connected/SaaS) is launching its platform in the Netherlands. You will help build it from the start.
Wat ga je doen?
- Keep systems and data right: set up vehicles and customers correctly, manage activations and device/SIM portals
- Project work: make fleet rollouts (sometimes thousands of vehicles) actually happen
- First-line support on connectivity, SIM and device
- Test new features before customers see them
- Daily 15-minute team call with colleagues across the group
- A degree in computer science, IT or a related field (essential)
- 1-3 years in a technical role (support, service desk, implementation, systems admin)
- Strong IT literacy; you work out an unfamiliar problem without a script
- Care and accuracy with records
- Customer-facing and self-organising (your manager is in the UK)
- Fluent English (working language)
- You already live in the Netherlands with the right to work (no sponsorship)
- Nice to have: Dutch, Polish or Italian, exposure to telematics/IoT/SaaS, ticketing or CRM
- € 42,000 gross/year + 8% holiday allowance
- 25 to 30 holiday days
- Pension with employer contribution
- Bonus scheme (last paid 3%)
- Monthly fitness contribution
- Commuting allowance
- Genuine training budget
- Hybrid: 3 days/week in the office in Rotterdam or Overijssel
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