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Teceze USA Linkedin · Posted yesterday

IT Support Engineer

Mobile, Alabama, United States

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Indexed description

The role involves providing onsite IT support to end users in an industrial/manufacturing environment, supporting laptops, desktops, smartphones, hardware, software, and basic network troubleshooting.

Locations: Mobile, AL


Key Requirements:

  • 4–5 years of experience in IT/Desktop/EUC Support
  • Hands-on experience supporting laptops, desktops, iOS & Android devices
  • Hardware and software troubleshooting
  • Basic network troubleshooting
  • Device configuration, imaging/reimaging and software installation
  • Hardware repairs and OEM warranty coordination
  • IT asset/stock management and monthly audits
  • ServiceNow/ITSM experience is preferred
  • Google Workspace experience
  • Excellent communication and customer-facing skills
  • Experience in manufacturing, logistics, warehouse, or industrial environments is preferred
  • Good understanding of Health & Safety (H&S) practices


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