173786
Indexed description
Responsibilities of the Sr. UC Network Engineer:
- Design, implement, maintain, and troubleshoot Cisco Unified Communications (UC) solutions in an enterprise environment.
- Administer and support Cisco Unified Communications Manager (CUCM/Call Manager) infrastructure.
- Monitor system performance, availability, and capacity to ensure reliable voice and collaboration services.
- Perform upgrades, patches, and configuration changes across UC platforms.
- Collaborate with network, security, and infrastructure teams to support integrated communications solutions.
- Troubleshoot complex voice, video, and collaboration issues while ensuring minimal service disruption.
- Develop and maintain technical documentation, operational procedures, and system diagrams.
- Support compliance and security requirements within a Department of Defense environment.
- Active Secret Clearance required.
- 7+ years of experience supporting Cisco Unified Communications environments.
- Strong hands-on experience with Cisco Unified Communications Manager (CUCM/Call Manager).
- Experience with Cisco voice, collaboration, and telephony technologies.
- Knowledge of VoIP, SIP, dial plans, gateways, and voice network troubleshooting.
- Experience working within enterprise or government environments.
- Strong understanding of network infrastructure, routing, switching, and security concepts.
- Excellent communication skills and ability to work effectively with cross-functional teams.
- Cisco certifications such as CCNP Collaboration or equivalent are preferred.
- Salary range: $145,000 - $165,000 depending on experience
- Comprehensive benefits package including medical, dental, vision, 401(k), and PTO
- Hybrid schedule with four days onsite at Scott Air Force Base
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