Information Technology Manager

Responsibilities:

• Serve as the primary contact for ERP, Ext. ERP, and other business applications.

• Support day-to-day operations and troubleshooting of ERP and related business systems.

• Coordinate with business users and Corporate IT to resolve system issues and requests.

• Monitor system performance and support stable operation of business applications.

• Plan and implement ERP, Ext. ERP, and business application improvements, upgrades, and new functionality in coordination with Corporate IT.

• Manage IT projects related to business process improvement, system integration, and data interfaces.

• Support testing, implementation, and stabilization of new systems and functionality.

• Document system changes, issues, and solutions for future reference.

• Act as the primary communication point between business departments and Corporate IT.

• Collect and analyze business requirements related to ERP, Ext. ERP, and other business applications and coordinate them with Corporate IT.

• Coordinate system issues, enhancement requests, and project requirements between business departments and Corporate IT.

• Track and communicate the progress of system-related requests and projects.

• Ensure alignment with company-wide IT standards, policies, and cybersecurity requirements.

• Maintain system security and user access management.

• Enforce corporate cybersecurity policies and standards.

• Ensure compliance with internal and external audit requirements.

• Support ISO 27001 and other cybersecurity-related audits.

• Identify opportunities to improve business processes through ERP, Ext. ERP, and other IT systems.

• Support digitalization, automation, data integration, and reporting initiatives.

• Provide training and guidance to employees on ERP and other business applications.

• Continuously improve ERP and related business applications based on business requirements.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.

• 5+ years of IT experience, preferably supporting ERP and business applications.

• Experience in a corporate or sales organization is preferred.

• Strong understanding of ERP, Ext. ERP, and related business applications.

• Experience with system integration, data interfaces, and application support.

• Knowledge of general IT infrastructure and end-user support.

• Understanding of cybersecurity and IT compliance requirements.

• Ability to serve as the primary IT contact for ERP, Ext. ERP, and business applications.

• Bilingual in Korean and English is required.

Benefits:

• Health, dental, and vision insurance

• 401(K)

• PTO

• Long-term/short-term disability insurance.

• Life insurance.