Epic Application Analyst – Radiant

Xtensys, a recently established managed service provider, delivers cutting-edge technology to health systems, starting in NY and expanding beyond. Owned by two industry leaders focused on innovation in rural and community health, we are rapidly growing with several major initiatives underway. We are seeking an experienced EPIC Application Analyst – Radiant to join our team of 500 and support our exciting journey. We value people and we’re building a culture to match. If you are a collaborative, innovative, and strategic leader, we’d love to talk.

Job Summary

The EPIC Application Analyst – Radiant functions under the direction of the Application Manager and provides intermediate system-level support for multi-user clinical and financial applications. This includes installation, configuration, training, maintenance, and ongoing support for operating systems, software, hardware, and reporting tools.

This role requires strong systems analysis skills and a comprehensive understanding of project management concepts and methodologies. The Analyst will lead and participate in project planning sessions, establish project goals and milestones, and manage projects with varying levels of complexity.

The ideal candidate brings strong communication and customer-service skills, working collaboratively with Xtensys staff, operational departments, clinical teams, and external partners to ensure successful deployment and optimization of the Radiant module.

Key Responsibilities

• Provide intermediate systemlevel support for EPIC Radiant and related clinical/financial applications.
• Install, configure, test, maintain, and support application software, hardware, and reporting tools.
• Participate in and lead project planning sessions, contributing to timelines, milestones, and deliverables.
• Manage small to midsized projects and support larger project initiatives.
• Collaborate with clinical, operational, and technical teams to ensure system optimization and user satisfaction.
• Deliver training, education, and guidance to end users and operational departments.
• Troubleshoot and resolve application issues while promoting excellent customer service.
• Partner closely with internal Xtensys teams and external departments to achieve project goals.

• 24+ years of experience supporting EPIC applications, preferably Radiant.
• Intermediate knowledge of systems analysis and workflow evaluation.
• Strong understanding of project management principles and methodology.
• Experience supporting multiuser clinical or financial applications in a healthcare environment.
• Excellent communication, customer service, problemsolving, and documentation skills.
• Ability to manage multiple priorities and meet project deadlines.

• Bachelor’s degree in Information Systems, Computer Science, Healthcare Informatics, or related field (preferred).
• EPIC Radiant Certification (required).

• Up to 20% (this includes ‘golive’ implementations)

• Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, and pulling objects. Sitting most of the time, with walking and standing required only occasionally.

• You can work alongside dynamic leaders and a passionate, missiondriven team.
• You’re able to enjoy a flexible, highimpact role with major opportunities for growth.
• You’ll receive a competitive salary, benefits, and career development pathways.