NISSC 3 Systems Support Specialist III
Indexed description
Responsibilities
- Provide onsite and on call system administration and operational support for mission systems at Peterson SFB.
- Troubleshoot and correct system, network, and software issues impacting operations.
- Conduct preventive and corrective maintenance, including applying patches, updates, and configuration changes.
- Provide user support and training; resolve access and operation issues and capture recurring trends.
- Collect, update, and maintain operational logs, incident reports, deficiency reports, and checklists.
- Perform incident response, including triage, escalation, resolution, and documentation.
- Perform backup and restore operations to protect mission data and ensure continuity.
- Support system administration and database functions as needed.
- Ensure procedural compliance and proper recordkeeping for audits and inspections.
- Support performance optimization, data integrity, and management status reporting; for Lead roles, direct day-to-day execution and mentor junior team members.
- 7–10 years of relevant experience in systems or network administration, systems support, or similar technical roles in secure, mission critical (DoW or similar) environments.
- Strong leadership capabilities in directing project/task execution across domains such as maintenance, integration, and data management.
- Experience allocating resources, monitoring progress, and ensuring quality deliverables.
- Demonstrated ability to resolve operational issues and provide precise, timely status updates to management and stakeholders.
- Experience managing schedules and aligning tasks with program objectives to support integrated operations across functional domains.
- Strong documentation skills for logs, incident reports, and technical records.
- Bachelor’s degree in information technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or a closely related field,
- OR equivalent DoW/Military training in systems administration, network operations, or a related technical discipline.
- Minimum: Active TS/SCI clearance required to start.
- Holds a DoW 8140 qualifying certification; one or more of the following (or equivalent) is required/preferred: Cloud+ / GSEC / Security+ / SSCP
Pay Transparency Statement
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $96,800.00/Yr. - USD $161,500.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.
EEO Statement
EEO Race/Sex/Disability Status/Veteran Status
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