Shared Services Analyst
Indexed description
Position Responsibilities May Include
- Setup all new customer with Mincron/Mapics/Vertex Environment
- Maintain customer master information in Mincron/Mapics/Cforia/ Vertex environment such as: customer name, address, phone , fax, e-mail address sales tax status
- Documentation retention & retrieval
- Requires research & due diligence via internal & external resources
- Update customer accounts
- Communicate with external and internal customers via e-mail, phone and/or fax
- Extract Data & Decision Making
- Data validation with external references
- Implementation & on going maintenance of Vertex, Sales Tax Program
- Documentation retention & retrieval
- Process improvement processing
- Reporting requirements as assigned
- Other duties as assigned by Manager
- Works within well-defined instructions
- Uses established procedures and works under supervision to perform assigned tasks
- Work is closely supervised
- Experience and/or education in accounting or information technology
- Strong analytical skills
- Analytical thinker with attention to detail
- Works well independently
- Intermediate Excel experience
- Strong customer service skills
- Strong phone etiquette and written communication skills
- Work experience in manufacturing environment preferred
- Knowledge of sales tax resale certificate
- Vertex Software knowledge preferable
- Strong computer skills including Microsoft Office Applications
- 1-3 years’ experience is preferred
- High school diploma or GED equivalent
Physical Requirements / Work Environment
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- Senior Manager, Credit & Collections
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.
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