Production Support Engineer
Indexed description
🚨 Hiring: Production Support Engineer | Alpharetta, GA
Job Title: Production Support Engineer
Location: Alpharetta, GA
Experience :5 + Years
We are looking for an experienced Production Support Engineer with strong hands-on troubleshooting and IT Service Management experience to support production applications and services in a regulated/banking technology environment.
🔑 Key Skills
- Production Support & Incident Management
- Unix/Linux
- SQL
- Kubernetes
- Log Analysis & Distributed Systems Troubleshooting
- Monitoring & Observability: Splunk, AppDynamics, Prometheus, Patrol or equivalent
- ITIL-aligned Incident, Problem, Change & Release Management
- On-prem & Cloud Infrastructure
- Networking Fundamentals & Service Dependencies
- RCA, Post-Incident Reviews & Runbook Development
- Automation and Toil Reduction
- Change/Release, DR Testing & Production Readiness
🎯 What We're Looking For
- Experience supporting production environments in a regulated environment, preferably banking/financial services
- Strong troubleshooting and incident-management capabilities
- Ability to work effectively with engineering, infrastructure, network and vendor teams
- Excellent communication and stakeholder-management skills
- Comfortable working with global teams across different time zones
- Ability to remain calm and prioritize effectively during high-severity incidents
📍 Location: Alpharetta, GA
📩 Interested candidates can DM me or share your updated resume.
#Hiring #ProductionSupport #ProductionSupportEngineer #Linux #Unix #SQL #Kubernetes #Splunk #AppDynamics #Prometheus #ITIL #IncidentManagement #BankingJobs #FinancialServices #ITJobs #AlpharettaGA #GeorgiaJobs #C2C
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