Quality Assurance Manager

Quality Assurance Manager

Howard Industries, Inc. is the nation’s leading manufacturer of distribution transformers, with over 10 million overhead, single-phase and three-phase pad mounted, and network transformers in service throughout the United States and abroad. As Mississippi's largest privately held employer headquartered within the state, the company employs over 5,000 team members, generates over $1 billion in revenue, and consists of 3 main corporate divisions: Howard Power Solutions, Howard Transportation, and Howard Technology Solutions.

Position Summary

We are seeking an experienced and results-driven Quality Manager to lead and maintain our quality management systems within a manufacturing environment. The ideal candidate will have a strong engineering background, hands-on experience with ISO 9000 standards and external audits, and the ability to communicate effectively in both English and Spanish. This role is responsible for ensuring product quality, regulatory compliance, continuous improvement initiatives, and customer satisfaction across all manufacturing operations.

Key Responsibilities

• Manage and maintain the company’s Quality Management System (QMS) in accordance with ISO 9000 standards.
• Lead preparation for and participation in external ISO audits, including coordination with certification bodies and corrective action follow-up.
• Develop, implement, and monitor quality policies, procedures, and performance metrics.
• Investigate quality issues, identify root causes, and drive corrective and preventive actions (CAPA).
• Collaborate with engineering, production, and supply chain teams to improve product quality and manufacturing processes.
• Analyze quality data and prepare reports for management review.
• Ensure compliance with customer requirements, industry standards, and internal quality objectives.
• Train and mentor employees on quality standards, procedures, and continuous improvement practices.
• Support new product introductions and process changes from a quality assurance perspective.

Qualifications

Required

• Bachelor’s degree in Engineering (Mechanical Engineering or Electrical Engineering preferred).
• Experience working with quality management systems in a manufacturing environment.
• Direct experience participating in ISO 9000 external audits.
• Bilingual in English and Spanish (spoken and written).
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and leadership abilities.

Preferred

• 3+ years of experience in a quality-related role within an industrial manufacturing sector.
• Experience with continuous improvement methodologies such as Lean Manufacturing, Six Sigma, or similar programs.
• Familiarity with statistical process control (SPC) and quality data analysis tools.

Work Environment

This position is based in a manufacturing facility and requires regular interaction with production, engineering, and management teams. The Quality Manager may occasionally travel to customer sites, suppliers, or audit locations as needed.

Compensation

Compensation will be commensurate with experience, qualifications, and industry background.