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Tenth Revolution Group Linkedin · Posted 4d ago

Junior IT Support Technician

Spain

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Junior IT Support Technician | Madrid


📍 Madrid (Calle Cronos) | Permanent Contract | Employed by Tenth Revolution Group | 100% Onsite


At Tenth Revolution Group, we are currently looking for a Junior IT Support Technician to join a project with one of our clients, a company specializing in IT infrastructure, systems support, and technology solutions for Point of Sale (POS) and Self-Checkout environments used by organizations within the retail sector.


This role is ideal for a junior IT professional looking to gain hands-on experience in Support and Infrastructure while following a clear career path toward Systems Administration.


Responsibilities

  • Manage and resolve incidents using ticketing systems.
  • Provide technical support to end users.
  • Install, configure, and maintain IT equipment and workstations.
  • Assist with the administration and maintenance of IT systems.
  • Monitor systems and support operational activities.
  • Work with Linux environments (primarily CentOS and Red Hat).
  • Follow security and maintenance procedures.
  • Collaborate with technical teams to ensure service continuity.


Requirements

  • IT-related education (ASIR, SMR, IT Vocational Training, Bootcamp, or similar).
  • Approximately 6 to 18 months of experience in IT Support, Helpdesk, Service Desk, or Systems Support.
  • Basic Linux knowledge.
  • Familiarity with ticketing tools.
  • English level B1/B2.
  • Spanish C/C2
  • Strong interest in developing a career in Systems Administration and Infrastructure.


Nice to Have

  • Active Directory
  • Microsoft 365
  • Windows Server
  • DNS, DHCP, VPN
  • Virtualization technologies
  • Previous onsite or remote support experience


What We Offer

  • Permanent contract with Tenth Revolution Group.
  • Structured training and career development.
  • Clear progression into Systems Administration.
  • Exposure to Linux and enterprise infrastructure environments.
  • Opportunity to work alongside experienced technical professionals.


Important

The employment contract will be directly with Tenth Revolution Group, while you will be assigned to a long-term project with one of our clients, a technology company focused on infrastructure services and solutions supporting retail technology environments.


Please either apply directly or send your CV to [email protected]


#ITSupport #Helpdesk #ServiceDesk #JuniorSysAdmin #Linux #WindowsServer #ActiveDirectory #Microsoft365 #Infrastructure #ASIR #SMR #MadridJobs #JuniorIT #TechSupport

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