Senior Technical Success Manager

Zscaler Senior Technical Success Manager 4 Hours AgoSaved Easy Apply Remote or Hybrid Location, WV, USA Easy Apply 144K-205K Annually Senior level 144K-205K Annually Senior levelCloud • Information Technology • Security • Software • CybersecurityManage premium technical success relationships for strategic customers using web and email security solutions. Drive product adoption, implementation consulting, technical training, escalations, cloud update communications, and proactive environment recommendations. Partner with sales and product management to resolve complex infrastructure challenges, influence product requirements, and deliver customer value. The role requires advanced networking, security protocols, troubleshooting, and customer advisory expertise, with travel up to 25%.Top Skills: Ai/MlCiscoDlpEmail SecurityEnterprise NetworkingFiddlerIdsIpsJuniperL2/L3 DevicesLdapNetwork ProtocolsPacket Capture AnalysisSAMLSaseShell ScriptingSQLWeb SecurityWinmtrWiresharkZero Trust