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Crunchyroll Builtin · Indexed 2026-09-14

Senior CX Instructional Designer

Los Angeles, CA, USA 110K-140K Annually

Senior level Builtin
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Indexed description

Crunchyroll Senior CX Instructional Designer An Hour AgoSaved Hybrid Los Angeles, CA, USA 110K-140K Annually Senior level 110K-140K Annually Senior levelDigital Media • eCommerce • Gaming • Mobile • News + EntertainmentLeads instructional design and enablement for customer experience teams. Owns onboarding curricula, blended learning, assessments, storytelling decks, tool adoption materials, content governance, accessibility, localization, and continuous improvement. Translates CX workflows, metrics, and customer journey insights into clear training and knowledge resources. Requires extensive instructional design experience, AI literacy, strong writing, technical fluency, and a portfolio.Top Skills: Analytics PlatformsAuthoring PlatformsCollaboration PlatformsContent PlatformsGenerative Ai

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