Customer Support Representative I

Tempus AI Customer Support Representative I An Hour AgoSaved Remote or Hybrid California, USA 24-24 Hourly Entry level 24-24 Hourly Entry levelArtificial Intelligence • Big Data • Healthtech • Machine Learning • Analytics • Biotech • Generative AIProvides timely customer support, retrieves and processes inbound requests, directs clients to appropriate departments, documents interactions in Ambry systems, attaches documents to cases, maintains follow-up lists, and answers questions about products and processes. The role also involves interdepartmental coordination and preliminary billing or insurance support. It is an entry-level position requiring some supervision.Top Skills: Ambry Systems