Strategic Account Manager

About the Role

Reggora is looking for a Strategic Account Manager to partner with our key customers and make sure they get maximum value from the Reggora platform. You'll build trusted-advisor relationships with the lenders who run their appraisal operations on Reggora and deepen how the platform is integrated into their day-to-day workflows.

What You'll Do

• Know your accounts: develop real expertise in each customer's stakeholders, business model, and appraisal workflows.
• Advise on the platform: serve as a technical advisor on Reggora's capabilities and how to apply them.
• Bring the industry to the table: build mortgage and valuation knowledge to recommend best practices and drive adoption.
• Watch account health: monitor engagement and outcomes with data-driven methods, and act on what you see.
• Run the rhythm: conduct quarterly business reviews with strategic accounts.
• Grow the partnership: identify expansion opportunities within the existing customer base.

What We're Looking For

• Background as a customer success manager, account manager, or mortgage technology professional
• Data analysis skills, ideally from SaaS or startup environments
• Ability to work independently and manage multiple priorities
• Strong interpersonal skills and a knack for building rapport
• Technical acumen for complex systems
• Excellent written and verbal communication
• Residential appraisal knowledge preferred

Compensation & Benefits

• $115,000 – $165,000 per year
• Health, dental, and vision insurance
• Paid time off
• Fully remote (United States)

About Reggora

Reggora is a fintech company automating residential real estate valuation through enterprise software. We streamline appraisal workflows for 300+ mortgage lenders, and we're backed by the investors behind Twitter, Slack, and Wayfair.