President

Confidential Position Specification – President

Company: Confidential Residential Home Services Company

Location: Little Rock, Arkansas

Reports to: Ownership / Board of Directors

Industry: Residential Home Services – HVAC, Plumbing, Electrical & Generators

About the Company

Our client is a privately owned residential home services company serving homeowners throughout Central Arkansas and surrounding communities.

The company provides a comprehensive range of HVAC, plumbing, electrical, and generator services delivered by a highly skilled team of technicians and service professionals. The company has built a strong reputation in its market for responsive customer service, technical expertise, and providing homeowners with a trusted resource for maintaining comfortable, productive, and safe homes.

With an estimated 3% share of its current market, the company has substantial opportunity to expand organically throughout Central Arkansas.

The Opportunity

The company is seeking a commercially minded President to assume overall leadership of the business and lead its next phase of growth.

This is an opportunity for an accomplished residential services leader to step into a true business leadership position with responsibility for the company's strategy, people, financial performance, sales, operations, and growth.

The organization has a solid foundation and capable leaders already in place. The mandate for the new President is not to rebuild the business, but rather to leverage that foundation to accelerate growth, increase market share, develop the organization, and substantially increase the value of the company.

The President will have the opportunity to participate meaningfully in the value created through this growth.

Key Responsibilities

Commercial & Growth Leadership

The President will be the primary driver of the company's growth strategy and will bring a strong commercial orientation to the organization.

• Continue to evolve the current strategy and execute it to significantly increase the company's share of the Central Arkansas residential services market; modify and develop a new strategy as necessary.
• Drive organic revenue growth across HVAC, plumbing, electrical, and generator services, with particular emphasis on the company's core HVAC business.
• Evaluate customer acquisition, lead generation, pricing, conversion rates, service offerings, and marketing effectiveness to identify opportunities for profitable growth.
• Provide leadership and accountability to the company's sales/project management resources.
• Develop strategies to increase revenue from both new and existing customers.
• Identify opportunities to expand services, geographic coverage, and customer relationships.

P&L & Financial Leadership

The President will have full responsibility for the financial performance of the company and must be comfortable operating as a hands-on P&L leader.

• Own the company's annual operating plan, revenue, profitability, and EBITDA performance.
• Partner closely with the VP of Finance to develop budgets, forecasts, financial reporting, and operating plans.
• Analyze financial results and operating KPIs to understand performance and identify opportunities for improvement.
• Maintain strong visibility into gross margins, labor productivity, pricing, technician utilization, sales conversion, marketing ROI, and other key drivers of profitability.
• Provide ownership with clear, timely reporting on business performance, opportunities, challenges, and forecasts.

Operational Leadership

While growth is the primary mandate, the President will ensure that the company maintains strong operational execution as it scales.

• Provide overall leadership across HVAC, plumbing, electrical, generator, sales, finance, and administrative functions.
• Partner closely with the existing operations leadership responsible for the company's field technicians.
• Ensure appropriate staffing, scheduling, productivity, training, quality, and customer-service standards.
• Use KPIs and operating metrics to create accountability throughout the organization without creating unnecessary bureaucracy.
• Maintain the service quality and responsiveness that have established the company's reputation in the market.

People & Organizational Leadership

The President will inherit an established team with experienced functional leaders and will be responsible for developing the organization as the business grows.

• Lead, coach, and hold accountable the company's management team.
• Establish clear goals and expectations while empowering leaders to manage their respective functions.
• Recruit and develop additional leadership and technical talent as growth requires.
• Create a high-energy, performance-oriented culture that attracts and retains talented employees.
• Maintain a visible presence with employees and field personnel and understand what is occurring throughout the business.

Strategic Development

Organic growth will be the primary near-term focus; however, the President will also help evaluate additional opportunities to accelerate the company's development.

• Identify potential new markets, service offerings, partnerships, or other avenues for expansion.
• Evaluate potential acquisition opportunities when strategically and financially compelling.
• Participate with ownership in long-term strategic planning and value-creation initiatives.
• Help position the company to become a leading residential home services platform in its market.

Candidate Profile

The successful candidate will be a hands-on, commercially oriented business leader who understands how to grow a residential services organization.

Ideal experience includes:

• Leadership experience as a General Manager, Regional General Manager, Director, Vice President, or similar operating leader with meaningful P&L responsibility.
• Strong preference for experience in residential HVAC services.
• Candidates from other residential service industries—including plumbing, electrical, roofing, windows and doors, pest control, lawn services, solar, or similar technical home services—will also be considered.
• Demonstrated success growing revenue and improving profitability within a service-oriented business.
• Strong commercial instincts and an understanding of how marketing, lead generation, sales execution, pricing, customer service, and field operations work together to drive growth.
• Experience analyzing financial statements, budgets, forecasts, and operating KPIs.
• Ability to balance strategic thinking with the willingness to become personally involved when necessary.
• Strong leadership, communication, and team-development skills.
• Entrepreneurial mindset and comfort operating in a smaller organization where leaders are expected to wear multiple hats.
• M&A experience is helpful.

This could be an especially attractive opportunity for a successful GM or senior operating executive who has already demonstrated the ability to run a meaningful business unit and is ready to assume full responsibility for a company as its President.

Compensation & Opportunity

The company anticipates a compensation package consisting of approximately:

Base Salary: $160,000

Target Annual Bonus: Approximately $60,000

Target Cash Compensation: Approximately $220,000

Equity Participation: Yes.

Relocation Assistance is limited, but available.

This position requires the President to be onsite in Little Rock, Arkansas.

The equity opportunity is intended to align the President directly with ownership and reward the significant value creation that can result from successfully growing the company.

For the right leader, this represents an opportunity to take the President's seat, run a business with an established foundation, build a substantially larger company, and participate directly in the value created along the way.