IT SPECIALIST(TELECOMMUNICATIONS), NF-03/RFT, CAMP FOSTER

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

• NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: IT Specialist (Telecommunications) FLSA Status: Non-exempt JOB SERIES: 2210 PAY LEVEL: NF-03 INTRODUCTION: The incumbent works in the Information Management Branch, for Marine Corps Community Services (MCCS). The duties performed are surveying, designing, and installing telecommunication infrastructure. This position involves creating and assessing Communication Service Requests (CSR), submission of CSR¿s to Base G6 Plant Records Section, and managing the CSR process. Lastly, the incumbent is appointed MCCS Telecommunications Officer (TCO) and carries out duties as directed by both the MCCS Information Management Branch and Base G6. DUTIES AND RESPONSIBILITIES: Conducts telecommunications site surveys at MCCS facilities requesting installation, relocation, or upgrades of telephone lines, data lines, and network connections. Ensures optimal use of telecommunications resources to meet current and future requirements. Prepares design documents using tracking software for CSR submission to Base G6. Provides technical guidance regarding the design and implementation of telecommunications equipment and cabling. Installs telephone and data cabling in accordance with design specifications and standards. Serves as a technical liaison for telecommunications users and requesters, both within and beyond MCCS. Performs ancillary duties related to network monitoring and maintenance. Configures and ensures proper operation of routers, switches, fiber and copper circuits, and wireless equipment. Analyzes traffic patterns and service logs to implement technical solutions. Delivers World Class Customer Service with an emphasis on professionalism and courtesy. Assists customers and communicates in a positive and friendly manner. Proactively asks questions to understand and resolve issues. Follows up to ensure customer satisfaction. Escalates issues to a higher-level supervisor or the appropriate point of contact when necessary. Adheres to safety regulations and standards. Uses required safety equipment and follows safe work practices. Promptly reports workplace hazards, injuries, occupational illnesses, or property damage to the immediate supervisor. Actively supports and adheres to the principles of the Equal Employment Opportunity (EEO) program and the prevention of sexual harassment. Performs other related duties as assigned.

Qualifications

BASIC REQUIREMENTS: ¿ Two years of telecommunications and network experience demonstrating skill and knowledge in enterprise connectivity. A strong technical understanding of telephone systems, cabling, and IP networking equipment is required. ¿ Ability to lift up to 50 pounds and perform cable installations. ¿ Must hold a certification that meets or exceeds DoDD 8570 IAT Level II security compliance. CompTIA Security+ is required within six months of employment. CCNA certification is highly preferred but not required. ¿ Excellent verbal and written communication skills, with the ability to clearly document technical processes. ¿ Must possess a valid driver¿s license and be eligible to operate vehicles on and off base in compliance with U.S. base and Japanese driving regulations. QUALIFICATION REQUIREMENTS: 1. Experience with telecommunications standards, including fixed-plant cabling and telephone technologies. 2. Experience working in a large-scale IT maintenance environment, with knowledge of maintenance concepts and methods. 3. Experience in network routing and switching, with strong skills and knowledge of IP-routed networks¿particularly in configuration, engineering, and system deployment 4. Knowledgeable in data security, with practical experience in PCI, HIPAA, and PII highly preferred. 5. A strong background in customer service in a support role. SECURITY CLEARANCE REQUIREMENT: This position has been designated as a position of trust. The incumbent must be eligible for a Tier 3 (Secret Clearance) background investigation to satisfy IT Level II designation. Appointment and continued employment is subject to a favorable adjudication of the security investigation. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Due to the nature of work in this position, the incumbent may serve in an ¿on call¿ duty status outside of normal work hours that includes: remaining in a reasonable call back radius, carrying a cell phone or pager, or regularly checking email to respond to emergencies; remaining in a state of readiness to perform work with limitations on pursuing outside leisure activities, and/or reporting to a designated post of duty to be ready to or to perform work.

Requirements

EVALUATIONS:

Key requirements

• See Duties and Qualifications

Evaluations

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

How to apply

All applications must be submitted online via the MCCS Careers website. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status. Please Note: Due to character limitations in USAJOBS, the full Position Description may not display. Please refer to MCCS Careers for the complete Major Duties and additional details. Social Security Card is required to be presented during the application process. THIS POSITION IS FOR APPLICANTS CURRENTLY RESIDING IN OKINAWA OR ARRIVING ON OFFICIAL GOVERNMENT ORDERS TO OKINAWA. MILITARY SPOUSE PREFERENCE (MSP) - IAW DoDI 1400.25, Volume 315. Applies to positions in grades NF-3 and below, and equivalent Craft & Trades and Child and Youth positions. May be exercised once per permanent relocation (PCS), when appointed to a regular full or part time position. Per DoDI 1400.25, volume 315, Enclosure 3, para 2.h.1, MSP eligibility terminates upon acceptance or refusal of an offer of a continuing position (part-time or full-time) in the federal service for which the spouse has registered for employment, whether or not preference was applied. Applicants hired into flexible positions (0-40 hours per week) or regular position with a time-limited appointment will not lose their spouse preference eligibility until movement or hired into a regular full or part time position. The time period for MSP eligibility begins when new PCS orders are issued to the new duty station, if accompanied, or at any time thereafter during the tour. All military and DoD civilian spouses are required to provide a copy of their sponsor¿s orders during the application process.

What to expect next

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.

Required documents

Varies - Review "OTHER INFORMATION"

Benefits

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges

Other information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy *Resume that does not exceed 2 pages **IMPORTANT: To align with the Merit Hiring Plan, Federal Agencies will not accept resumes that exceed two pages. Accordingly, the NAF HRO will only consider resumes that are two pages or fewer. Resumes exceeding this limit will not be referred and will be deemed ineligible for consideration. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.