Director of Operations

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development, and allows our associates to be their authentic selves.

Come join the largest baking company in the world and our family of 20,000 associates nationwide!

Top Reasons To Work At Bimbo Bakeries USA

Salary Range: $151,300 - $211,800

Annual Bonus Eligibility

Comprehensive Benefits Package

Paid Time Off

Position Summary

401k & Company Match

The Director of Bakery Operations plays an important role in helping BBU win as one team, bake with world-class practices, grow our people, and serve our customers. They embrace the consumer and serve our customers by leading the bakery teams to produce world-class products on time, and in full. They ensure operational capabilities by leading all aspects of the bakery in setting strategic priorities, achieving goals, coaching other leaders, and support the training that is required for executing the Operations Excellence Playbook. The Director of Bakery Operations empowers and involves their direct team members in helping the bakery achieve key performance metrics, and coaches each Department Leader individually towards continuous improvement and professional growth. They create a compelling bakery culture by engaging and developing their teams through effective leadership and coaching strategies and expect ownership and accountability in their teams to achieve results across people, safety, quality, service, and cost.

Key Job Responsibilities

• Lead as an Operations Excellence Vision Carrier, serves the frontline through pursuit of excellence, and drives accountability for running the playbook in their bakery.
• Engage and develop core competencies of direct and indirect team members through onboarding, training, coaching and consistent performance feedback, and coach Department Leaders towards an empowered, problem-solving mentality to consistently achieve world-class standards.
• Build a culture of mutual respect, teamwork, and professionalism, demonstrating active pursuit for the company’s culture.
• Uphold and promote our E5 Leadership Behaviors: Embrace the Consumer, Ensure Operational Capabilities, Empower and Involve, Engage and Develop, and Expect Ownership and Accountability.
• Operate with a One Team mentality by supporting Department Leaders in Production, Maintenance, Sanitation and Shipping their bakery to win the shift and ensure production is to schedule and shipment to order.
• Partner with Business Unit leadership, other leaders in the bakery, and cross-functional teams to identify and implement profit-driving, quality-of-life-improving strategies and programs.
• Leverage deep technical competence and partners with others to accelerate problem-solving and solution implementation.
• Demonstrate full commitment to Quality and Food Safety principles by leading by example, actively participating in, and providing adequate resources to support the development, implementation, maintenance and ongoing improvement of the Quality and Food Safety Systems.
• Deliver on Key Performance Indicators for People, Asset Reliability, Quality, Safety, Service, and Cost.
• Lead the Safety Integrated Management System for the bakery and ensure every leader and associate is engaged in achieving world class safety performance.
• Utilize quantitative performance data to set strategic bakery priorities that drive results across all needs areas.
• Oversee the financial and health of the bakery, creating and maintaining annual budgets.

Key Behavioral Competencies

Operational Execution: This role requires the ability to think strategically about business needs, set data-based priorities, and build plans with Department Leaders to achieve improved business KPIs.

Set the standard: This role has overall responsibility for universal achievement of Operations Excellence standards and practices, manufacturing safety, culture, quality, environmental compliance, and productivity for the bakery location. This role requires a knowledge of safety and environmental-related concepts including compliance with State, Federal and Local regulations. This candidate must be able to travel for meetings, Factory Acceptance Testing (FATs), Benchmarking, etc. Average travel is 10-15%.

Drive our culture: Our GB values and culture are what make our company different. It is critical that the Bakery Leader builds a culture of continuous improvement and operational excellence, providing consistent leadership in working with and managing bakery leadership and associates while emphasizing teamwork and collaboration that leads to high quality products, high associate engagement, and successful financial results.

Be a change leader: Drive the realization of Operations Excellence efforts across our manufacturing facilities and processes. Utilize strong decision-making skills and flexibility in order to drive sustainable operational initiatives and process improvement activities. Provide the necessary leadership to promote change throughout the organization and continue to develop and lead a world class continuous improvement organization. Establish a culture of accountability throughout the organization by facilitating an effective goal/metrics deployment that aligns with business unit and corporate goals.

Develop our talent: Drive purposeful people planning to ensure a pipeline of qualified associates are recruited and developed to meet the current and future needs of the organization. While driving accountability for results, be supportive and effective at developing individuals to assume greater levels of responsibility and personal contribution.

As a member of the Operations leadership team, this role will also be responsible for providing sound advice to executive leadership on all related topics.

Education And Work History

• Bachelor's degree in business, Engineering, Food Science, or a technical field required, Masters preferred.
• 10+ years of increasingly responsible manufacturing experience, at least 5 years which must be in the food industry.
• Demonstrated leadership of safety initiatives that drive a zero-injury culture.
• Participative management style and excellent organizational and communication skills.
• Demonstrated track record leading the improvement of operations while delivering day to day performance.
• In-depth knowledge of baking science and technology, process control and improvement tools.
• Experience with programs that drive statistical processes and program systems in plant operations.

The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodation may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.