Senior Product Manager
Indexed description
This is a high-ownership role. You will define and defend a bold product vision for the financial backbone of Recurly, work across engineering, finance, compliance, and go-to-market teams, and drive outcomes that give merchants the confidence to operate and grow at scale.
What You'll Be Doing
Fraud & Chargeback
- Own Recurly's fraud detection and prevention product strategy — building tools and integrations that reduce fraudulent transactions while minimizing friction for legitimate subscribers
- Drive the chargeback management roadmap: dispute workflows, evidence submission, win-rate optimization, and merchant-facing tooling to reduce revenue leakage
- Partner with data science and payment networks to continuously improve fraud signal quality and response automation
- Own Recurly's revenue recognition capabilities, ensuring merchants can accurately recognize subscription revenue in compliance with ASC 606 and IFRS 15
- Build automated RevRec workflows that eliminate manual reconciliation for finance teams and reduce audit risk
- Own the ERP integration strategy — defining how Recurly connects with major ERPs (NetSuite, Sage Intacct, QuickBooks, SAP, and others) to enable seamless financial data flows
- Build a scalable, maintainable integration framework that reduces time-to-connect for new ERP partners and minimizes merchant implementation burden
- Strategic Vision & Cross-Functional Execution
- Perform generative research on problem spaces across all six Revenue Center domains to ideate and prioritize customer-centric solutions
- Own and defend theme-based product visions aligned to Recurly's strategic objectives. Deliver outcomes, not just outputs
- Work cross-functionally with Engineering, Finance, Compliance, Legal, Marketing, Sales, and Customer teams to drive successful launches and go-to-market execution
- 5+ years of product management experience at a B2B SaaS company, including taking products from 0-to-1
- 2+ years owning products in one or more of: Fraud/Chargeback, Revenue Recognition, or ERP/financial integrations
- Deep understanding of subscription billing models and the financial workflows that support them
- Experience partnering with Finance, Compliance, and Legal stakeholders to build audit-ready, compliant product features
- Strong written and verbal communication skills — you can drive clarity and influence at the C-suite level and tailor your message to any audience
- Self-motivated, with a strong sense of ownership and a track record of driving outcomes independently
- Experience with ASC 606 / IFRS 15 revenue recognition requirements and building product features to support them
- Hands-on experience building or managing ERP integrations (NetSuite, Sage Intacct, SAP, QuickBooks, etc.)
- Familiarity with payment network chargeback rules (Visa, Mastercard) and fraud tooling ecosystems
- Experience with global tax compliance platforms (Avalara, Vertex, TaxJar, etc.)
- Revenue recognition is a plus
Compensation range: $120,000.00 - $185,000.00 per year
Other perks may include:
401(k) Retirement Plan and company match
Flex Time Off
Company Events
Training/Development
Tuition reimbursement
Commuter benefits
Volunteer opportunities
Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.
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