Business Intelligence Manager

What You Will Do

As Business Intelligence Manager within Commercial Operations & Enablement, EMEA, you will build and lead a scalable business intelligence capability that transforms commercial data into actionable insights. Reporting to the Head of Data Analytics & Digital Tools, you will partner with Sales, Service, Marketing, Finance, Digital, IT and regional leadership teams to improve commercial performance, forecasting accuracy, sales productivity and decision-making. This is a high-impact, matrix leadership role supporting EMEA growth through analytics, reporting governance, data quality, automation and AI-enabled insights. Travel may be required across the EMEA region.

What We Offer

• Competitive salary plus bonus plan
• 25 days holiday plus bank holidays
• Private Healthcare
• Pension
• Life insurance
• Employee Assistance Program
• Employee referral scheme
• Employee discounts
• Cycle to Work scheme
• Discounts on Johnson Controls products
• Training and career development opportunities
• Supportive, collaborative and safety-driven culture

How You Will Do It

• Lead the design, development and governance of EMEA commercial reporting, analytics and executive dashboards.
• Deliver actionable insights on pipeline health, forecast accuracy, sales productivity, conversion rates and commercial performance.
• Establish standard KPI definitions, scorecards and performance measurement frameworks across regions.
• Support monthly, quarterly and annual business reviews with reporting, variance analysis and forward-looking recommendations.
• Analyse growth opportunities, performance gaps, risks and market trends to support strategic decisions.
• Develop sales intelligence models for pipeline management, opportunity prioritisation, territory planning and strategic accounts.
• Drive Salesforce data quality, reporting consistency and commercial data governance standards.
• Partner with Finance, Digital and IT teams to improve data models, reporting solutions and system integration.
• Identify and implement automation opportunities using Power BI, Power Query, Salesforce Analytics and approved AI tools.
• Create executive-ready reporting, presentations, training materials and dashboard adoption programmes.
• Influence senior stakeholders across multiple countries and functions to drive insight-led action and measurable outcomes.

What We Are Looking For

Required

• Bachelor's degree in Business, Finance, Economics, Engineering, Data Science, Information Systems or related discipline.
• Significant experience in Business Intelligence, Commercial Analytics, Sales Operations, Revenue Operations or Finance Analytics.
• Advanced Power BI, Power Query and data visualisation expertise.
• Experience working with Salesforce or a similar CRM platform.
• Strong analytical and problem-solving skills with excellent commercial acumen.
• Ability to communicate complex data clearly to executive and non-technical audiences.
• Proven stakeholder management experience within a matrix organisation.
• Fluent English.

Beneficial

• Master's degree or MBA.
• Experience in Commercial Excellence, Sales Enablement or Sales Transformation.
• Background in building technologies, industrial, services, controls or solution-based B2B environments.
• Knowledge of SQL, predictive analytics, statistical modelling, customer segmentation or opportunity scoring.
• Experience with data governance, Lean or continuous improvement methodologies.
• Additional European or EMEA language skills.
• Experience driving dashboard adoption and analytics transformation across multiple countries or business units.