IT Application Admin II

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Summary

The IT Application Admin II at Jabil Vietnam Company Limited is responsible for the administration, maintenance, and support of various business-critical applications, ensuring their optimal performance, availability, and security.

Job Responsibilities

Administer and maintain assigned business applications, including configuration, patching, and upgrades.
Provide technical support and troubleshooting for application-related issues, collaborating with users and other IT teams to resolve problems efficiently.
Monitor application performance, identify potential issues, and implement proactive solutions to ensure system stability.
Manage user accounts, access permissions, and security settings within applications, adhering to company policies and best practices.
Develop and maintain documentation for application configurations, procedures, and troubleshooting guides.
Participate in the evaluation, testing, and deployment of new application features or enhancements.
Collaborate with development teams and vendors to address application bugs and implement resolutions.
Assist in the training of end-users on application functionalities and best practices.
Ensure compliance with IT security policies and data privacy regulations.

Job Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in IT application administration or support.
Proven experience with administering and supporting enterprise-level applications (e.g. MES, PLM).
Strong understanding of database concepts (SQL Server) and experience with SQL queries.
Familiarity with Windows Server operating systems and basic networking principles.
Experience with ticketing systems and IT service management (ITSM) processes.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
Ability to work independently and as part of a team in a fast-paced environment.
* Fluency in English (written and spoken) is required.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

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Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [email protected] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.