Technical Product Manager (Observability Domain)

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

Job Summary:

Technical Product Manager – Observability Domain

About the Role:

Client’s Technical Product Management (TPM) organization drives internal platforms and tools that enable thousands of engineers to build and operate world-class products efficiently and reliably. Our TPMs play a key role in bridging business, data, and technology—translating complex needs into scalable solutions that empower teams across the company.

The Observability domain ensures client’s systems are visible, traceable, and resilient—helping us maximize uptime and minimize recovery time from incidents so customers always enjoy the best experience possible. This includes building and evolving our platforms for telemetry, distributed tracing, anomaly detection, alerting, and incident management. The work is both highly technical and highly impactful, sitting at the core of client’s Production Excellence.

The Opportunity

As a Technical Product Manager for Observability, you will lead the vision, roadmap, and delivery of client’s observability platforms. You’ll collaborate with engineers, SREs, and data scientists to strengthen our ability to detect, prevent, and resolve production issues faster—leveraging data and AI to drive smarter, more proactive monitoring.

This is a high-impact role that shapes how client builds reliable, scalable systems powering millions of traveler experiences every day.

In This Role, You’ll Get To:

• Own the full product lifecycle for observability platforms—from concept to delivery and continuous improvement.

• Define the vision for anomaly detection, tracing, and visibility systems that accelerate detection and recovery.

• Partner with engineers, SREs, and product teams to identify reliability pain points and prioritize impactful solutions.

• Balance product velocity with technical debt and operational risk, working closely with senior engineers.

• Define and track key metrics to measure platform impact.

• Collaborate with data scientists to apply ML/AI techniques.

• Communicate effectively across all levels—especially during complex or time-sensitive situations.

• Demonstrate strong leadership, organization, and execution skills to drive initiatives from concept to launch.

• Stay current with industry trends in observability, SRE, and ML-driven monitoring, and apply them at client.

What You’ll Need to Succeed:

• 3+ years of technical product or program management experience in a fast-paced environment.

• +5 years of technical experience/familiarity with observability, reliability, or production excellence domains (e.g., monitoring, tracing, incident management).

• Strong product management and communication skills, with the ability to influence without authority across technical and business teams.

• Proven ability to define vision and strategy, set clear priorities, and deliver measurable impact.

• Experience managing complex, cross-functional technical initiatives end-to-end.

• Excellent stakeholder management and presentation skills; able to simplify complex technical concepts.

• Familiarity with observability, reliability, or production excellence domains (e.g., monitoring, tracing, incident management).

• Analytical and data-driven mindset; comfortable using metrics, dashboards, or SQL to support decision-making.

• Highly organized and adaptable, able to manage multiple priorities and navigate ambiguity.

• Hands-on experience with product management tools (e.g., JIRA, Confluence).

• Energetic, curious, and proactive—the drive to “figure things out” and make meaningful improvements.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV to [email protected] or WhatsApp at +65 6761 9819

Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Sandeep Kumar

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy