Atlassian Administrator

Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services.

Job Description

We are looking for Atlassian administrator to support our datacenter application suite. This position is responsible for maintaining testing instance and help business users to automate their processes.

We expect the Atlassian Administrator to:

• Configure, maintain, and administrate Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk),
• Configure and maintain Jira workflows, automation, integrations, and other platform functionality.
• Manage the usage of Atlassian add-ons to meet team and business needs,
• Work with users to understand their needs, troubleshoot issues, and identify appropriate solutions,
• Collaborate with development, Linux, and other technical teams on platform maintenance and issue resolution,
• Conduct training for employees and new hires on JIRA and also briefing the team/s on new functionalities,
• Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support.

Qualifications

Must-have skills:

• 3 years’ experience administrating Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk),
• Strong knowledge of JQL,
• Experience with Jira Cloud,
• Strong knowledge of Jira Automation and ScriptRunner,
• Upper-Intermediate (B2) or higher level of English,
• Strong communication and problem-solving skills,
• Knowledge of both Scrum and Kanban methodologies,
• Experience extending Atlassian products via code development is preferable,
• Experience directly integrating Atlassian products with other systems is preferable.

Nice-to-have skills:

• Experience working with REST APIs,
• Experience with Jira performance tuning,
• Experience with Jira Data Center and/or Jira Cloud migrations.

Additional Information

Care for the employees is one of Devexperts' core values. For the suggested position, we offer a benefits package that will guarantee the comfort of our new teammate.

Flexibility benefits:

• Possibility of hybrid work mode,
• Flexible working hours.

Health and recreation benefits:

• 20 days of paid vacation,
• 5 days of fully paid additional wellness days,
• Medical insurance – premium package,
• Free MultiSport card.

Facility benefits:

• Modern office with new equipment,
• Panoramic view of Vitosha mountain,
• PlayStation, Billiard, Relax zone and Gym,
• Parking space/public transport card,
• Free drinks and snacks.

Community benefits:

• Teambuilding activities,
• Corporate parties,
• Football club,
• Speakers' club,
• Free admission to corporate external events,
• Possibility of joining conferences and professional fairs.

Professional training benefits:

• Local language courses for foreign employees,
• Unlimited access to self-learning platforms,
• Certification opportunities,
• Mentorship Program.

Social benefits:

• Referral bonuses for specific roles,
• Paid leave upon special events.