Information Technology Analyst

📍 This position is located at DMV Headquarters in Sacramento, CA.

📆 Final Filing Date: 9/18/2026

ℹ️ About This Role

Join DMV’s Information Systems Division (ISD) as an Information Analyst in the Business Services Salesforce Group and help power the technology behind services relied on by millions of Californians. We’re looking for a bold, tech‑savvy analyst ready to dive into modern platforms like EPN, RAP, CRIMS, and CHAP—and help move them to the next level.

In this role, you’ll be the go‑to problem solver and requirements expert, turning business needs into smart, scalable, and secure solutions. You’ll guide projects through both Agile and waterfall lifecycles, manage and track requirements, lead integration testing, resolve defects, and work closely with developers and testers to ensure high‑quality releases.

If you thrive in fast‑moving environments, love untangling complex systems, and want to make a real statewide impact, you’ll find this work both meaningful and highly visible within the public sector.

Ready to help shape the next generation of California’s digital services? Apply today to join a team moving technology forward.

⚙️ Key Responsibilities:

• Analyze complex business needs and translate them into clear technical and functional requirements.
• Shape system design for mainframe and web applications, reports, and print outputs.
• Use industry‑standard tools for requirements, defect, test, and data management.
• Lead major IT projects, creating mock‑ups, models, diagrams, and screen/page designs.
• Facilitate requirements and design sessions (JRD/JAD) and perform gap analyses.
• Support and mentor teammates during integration testing and collaborate to resolve defects.
• Execute test scripts, manage test data, report defects, and ensure full traceability across requirements.
• Validate release packages to ensure accuracy and integrity.
• Communicate with stakeholders at all levels and deliver clear project updates and documentation.

🎯 Desirable Qualifications

• Experience with Salesforce, MuleSoft, or related modern development technologies
• Strong research, analytical, creative problem‑solving, and critical‑thinking skills
• Excellent written and verbal communication abilities
• Highly resourceful with the ability to work independently
• Demonstrated initiative and leadership capability
• Strong ability to manage priorities, multitask, and meet deadlines
• Experience analyzing business requirements and converting them into technical specifications
• Familiarity with Agile methodologies and Application Lifecycle Management tools (e.g., Octane)
• Solid understanding of the SDLC, including both waterfall and Agile approaches
• Experience applying project management principles and practices

💼 Interested in starting a state career?

Please visit the Work4CA: How to Get a State Job Series - YouTube for helpful guidance.