Report Analyst - Shared Services

Overview

The Report Analyst - Shared Services works in partnership with Shared Services leadership, business stakeholders, and Technology teams to deliver accurate, actionable reporting and analytics. This position is responsible for end-to-end report development, including gathering business requirements, sourcing and validating data from enterprise platforms such as Snowflake, developing SQL-based queries and data logic, and creating Power BI reports, dashboards, semantic models, and data visualizations that support operational decision-making, process improvement, and leadership insight.

This position has the ability to work remotely in any of the 40+ States in which TDS operates.

Responsibilities

Report Development, Testing, and Implementation

• Utilize BI tools, including Power BI, to design, construct, test, deploy, and maintain reports, dashboards, scorecards, and data visualizations for Shared Services.
• Translate business requirements into report specifications, data models, and visual reporting solutions that clearly communicate trends, exceptions, performance drivers, and actionable insights.
• Develop and maintain Power BI reports, dashboards, semantic models, DAX measures, refresh schedules, and workspace content to support accurate and actionable reporting.
• Develop, troubleshoot, and optimize SQL-based report logic, joins, transformations, and data extracts to support recurring and ad hoc reporting needs.
• Maintain Power BI content for Shared Services, including report updates, refresh monitoring, user access coordination, and issue resolution.
• Serve as subject matter expert and assist users with reporting and analytics and tools, including ad hoc reporting.
• Work with Shared Services leadership team to establish a strategy for reporting.

Data Quality and Governance

• Ensure applicable enterprise-wide data standards, governance practices, policies, and reporting processes are executed and observed.
• Document data sources, business definitions, report logic, data dictionaries, lineage, and source-to-report traceability for reports and dashboards.
• Use Snowflake and SQL to source, transform, validate, and reconcile data used in recurring and ad hoc reports, ensuring report outputs are complete, accurate, and traceable to approved data sources.
• Troubleshoot issues reported by users to correct report defects/anomalies.
• Support reporting governance and internal control expectations, including SOX/ICAS awareness where reports are used to support financial, operational, or compliance activities.

Relationship Management/Partnership

• Work in partnership with software developers, data developers, 3rd party vendors and other stakeholders to deliver high quality intelligence products.
• Maintain open communications and relationships with key stakeholders.
• Work with management team to prioritize reporting requests by need for each area of operations.
• Provide report training and/or other ad-hoc assistance to shared services team members.

Develop and continue to enhance knowledge and expertise in BI via training/education

Qualifications

Required Qualifications

• Bachelor’s degree in Information Systems, Business or related field or equivalent combination of education and work experience

Other Qualifications

• Hands-on report, query, dashboard, or analytical development using SQL, Power BI, or comparable BI tools
• Experience gathering requirements and translating them into reporting solutions
• Experience validating, reconciling, or troubleshooting data and report outputs
• Effective communication with business stakeholders and technical teams
• Proficient with data discovery, data mining, and creating correlations
• Knowledge of relational database management system concepts.
• Solid understanding of MS Excel, Access and/or peripheral data analysis tools.
• Experience with Snowflake, SQL, Power BI, SAP ECC, SAP BW, Sabre, Business Objects, or comparable reporting and enterprise data platforms.
• Demonstrated ability to write, troubleshoot, and validate SQL queries used for reporting, reconciliation, and data analysis.
• Experience developing Power BI dashboards, data models, DAX measures, report visuals, and refresh processes.
• Familiarity with Snowflake data structures, data transformations, reporting views, data validation, and source-to-report documentation.
• Compliance knowledge and awareness of Sarbanes-Oxley (SOX) controls and their impact on financial reporting systems.
• Knowledge of testing concepts and ability to execute testing at the unit level.
• Holistic and proactive approach towards change, process improvement, and execution of job responsibilities.
• Strong customer service skills which include the ability to quickly understand customer business processes and needs.
• Ability to execute day-to-day responsibilities with strong attention to detail, quality, and thorough follow-through with stakeholders.
• Strong technical aptitude.
• Ability to work both independently and in conjunction with clients, management, peers, and project resources.
• Ability to influence others and move towards a common vision or goal.
• Detail oriented with strong organizational, analytical, written and verbal communication skills.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs
• Commuter Program Benefit

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development.

Who is Telephone and Data Systems?

Telephone and Data Systems, Inc. (TDS) provides broadband, video and voice through its TDS Telecom business. Its Array business leases and offers tower space to third-party carriers. Founded in 1969, TDS is headquartered in Chicago. 

Founded in 1969, Telephone and Data Systems provides wireless infrastructure and broadband services through its businesses including Array and TDS Telecom. Visit tdsinc.com .

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.