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TAWANTECH Linkedin · Posted 12d ago

Expert Site Reliability Engineer

Riyadh

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Indexed description

Purpose:

To drive the reliability, availability, scalability, and operational resilience of critical technology services by applying advanced software engineering, automation, observability, and reliability engineering practices.

Main Duties and Responsibilities:

  • Define and implement advanced reliability engineering practices across critical technology services.
  • Establish and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and reliability targets.
  • Design automation to reduce manual operational activities and improve system resilience.
  • Develop and enhance monitoring, observability, alerting, and incident detection capabilities.
  • Lead technical analysis and resolution of complex production incidents.
  • Conduct root-cause analysis and drive permanent corrective and preventive actions.
  • Design solutions to improve system availability, scalability, capacity, and disaster resilience.
  • Identify reliability risks and recommend architectural and engineering improvements.
  • Drive performance engineering and capacity planning for critical services.
  • Provide advanced technical guidance and mentorship on SRE practices.
  • Promote automation and engineering approaches that reduce operational toil and improve service reliability.

Requirements

QUALIFICATIONS & REQUIREMENTS

  • Bachelor's degree in Computer Science, Software Engineering, IT, or a related field.
  • 5+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or related roles.
  • Strong experience in cloud platforms, Kubernetes, and production environments.
  • Strong knowledge of monitoring, observability, alerting, SLIs, SLOs, and reliability metrics.
  • Hands-on experience with automation, scripting, CI/CD, and Infrastructure as Code (Terraform).
  • Proven experience in complex incident management, troubleshooting, and Root Cause Analysis (RCA).
  • Strong understanding of high availability, scalability, performance engineering, capacity planning, and disaster recovery.
  • Experience driving reliability improvements and reducing operational toil through automation.
  • Strong analytical, problem-solving, and technical leadership skills.
  • Experience in Banking, FinTech, or Payment environments is preferred
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