Full Stack Engineering Lead - Sales and Service Platforms

Summary:

We are looking for a hands-on Engineer III who operates as Technical Lead—someone who can both architect within guardrails and execute in code. You are responsible for the technical roadmap of our digital ecosystem, ensuring that our Salesforce integrations, frontend architecture, and deployment pipelines are world-class. You establish the standards for TDD (Test-Driven Development), automation, and AI adoption.

You’ll play a critical role in advancing ADT’s Sales and Service Platform, leading technical solution design and guiding a cross-functional engineering pod across platforms like Salesforce CRM, CPQ, Billing, MuleSoft, and modern CMS tools.This is not a pure oversight role—you are expected to actively code, design, and elevate engineering quality standards, leveraging AI to accelerate development and testing.

What You’ll Do

Technical Leadership & Solution Design

• Own end-to-end technical solution design following architecture hand-offs across:
• Salesforce CRM (Sales, Service)
• CPQ
• MuleSoft APIs
• Other integrations
• Translate business and product requirements into scalable, maintainable technical solutions
• Drive integration patterns across platforms

• Actively contribute to development across:
• Salesforce CRM (Sales, Service)
• CPQ / RCA
• MuleSoft APIs
• Leverage AI-assisted coding tools (e.g. Cursor) to accelerate delivery and improve code quality

• Serve as the technical leader within a pod of engineers
• Guide design decisions, code quality, and engineering best practices
• Mentor engineers and raise the technical bar across the team

• Champion a culture where engineers own quality end-to-end
• Ensure all code includes:
• Automated unit tests
• Integration tests where applicable
• Leverage AI for test generation, validation, and coverage improvements

What You Bring

Core Technical Skills

• 7 years of Object-Oriented software development experience
• 5+ years of strong hands-on experience with Salesforce CRM.
• Knowledge of CPQ
• Solid understanding of MuleSoft APIs and integration patterns

• Development experience with Salesforce CPQ or RCA, including Billing integration.
• Development experience with Mulesoft
• Preferred Copado experience

• Proven ability to lead technical design within a pod structure
• Strong communicator who can bridge architecture, product, and engineering
• Deep sense of ownership and accountability for outcomes—not just output

• Experience or strong interest in using AI tools for:
• Code generation and refactoring
• Test automation
• Developer productivity optimization
  

• Pod-based model with high ownership and autonomy
• Engineers are responsible for both building and validating their work
• Emphasis on speed + quality through AI augmentation
• Collaborative environment across Product, Engineering, and Marketing

• Opportunity to shape a modern, AI-enabled engineering culture
• Work across a cutting-edge commerce and martech stack
• High visibility role with real impact on customer experience and revenue

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.