Customer Success Manager

Title: Account Manager, Subscription Partnerships – Denver, CO (Hybrid)

Location: Denver, CO (Hybrid ~3 days onsite/week)

We are seeking an experienced Account Manager to support subscription partnership programs for a leading global technology and digital fitness brand. This role requires a polished communicator who excels at relationship management, partner experience, post‑sale execution, and performance reporting.

Responsibilities:

• Own day-to-day management of subscription partners
• Deliver subscription assets, enablement materials, and process documentation
• Build and customize pitch decks, case studies, and marketing collateral
• Produce performance reports and surface customer insights
• Manage inbound partner inquiries with professionalism
• Lead contract processes and communicate updates to partners
• Act as the voice of partners to internal product and leadership teams

Requirements:

• 5+ years’ experience in account management, subscription management, digital advertising, or customer success
• Strong communication and presentation skills
• Experience developing sales resources and partner collateral
• Strong organizational skills and pipeline management discipline
• Comfortable working cross-functionally and in a dynamic, fast‑paced environment

If you're proactive, relationship-focused, and excited about supporting innovative digital partnership programs, we’d love to hear from you.