Business Analyst

Job Description:

IT Business Systems Analyst-Level 2 - Experienced (6 - 10 Years)

Location: Juno Beach, Florida (Onsite)

Role Overview

We are seeking a motivated and technically skilled Senior IT Professional / Business Analyst to support a diverse portfolio of enterprise business applications. This role combines enterprise application support, business analysis, technical consulting, and project leadership. The successful candidate will work with business stakeholders, application vendors, and internal teams to deliver technology solutions that improve business operations.

Key Responsibilities

• Provide day-to-day operational support and administration for enterprise line-of-business applications.
• Troubleshoot application, integration, data, and user access issues across multiple business units.
• Coordinate with software vendors, infrastructure teams, and external partners to resolve complex production issues.
• Support SaaS, cloud-hosted, on-premises, internally developed, and hybrid application environments.
• Lead application upgrades, migrations, patching initiatives, and enhancement projects.
• Serve as both a Functional and Technical Business Analyst, conducting stakeholder interviews, requirements gathering, and process discovery.
• Develop documentation such as Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, and process maps.
• Manage multiple concurrent projects, providing status reporting, risk management, and issue tracking.
• Identify opportunities to leverage Artificial Intelligence (AI) and support AI solution integration.

Education: Bachelor’s degree in a related field such as Information Technology, Computer Science, Business Information Systems, or Engineering.

Experience: A minimum of 6 to 10 years of experience in business analysis, IT systems analysis, IT operations, enterprise application support, or related technology roles.

Skills:

• Proven experience supporting enterprise applications across multiple business units.
• Strong interpersonal, communication, facilitation, and stakeholder management skills.
• Demonstrated ability to manage multiple simultaneous projects and competing priorities.
• Experience supporting executive-level stakeholders and business leadership teams.

• Enterprise Application Platforms: Experience with SaaS, Cloud-Based, Hybrid, and Custom/In-House Developed Applications.
• Atlassian Tool Suite: Proficiency in Jira Administration, Confluence, and Jira Service Management (JSM).
• Identity & Access Management: Knowledge of Microsoft Entra ID (Azure Active Directory), SSO, and Identity Governance concepts.
• Infrastructure & Networking: Understanding of TCP/IP, DNS, DHCP, Proxy, Firewall concepts, and load balancers.
• Integration Technologies: Familiarity with REST APIs, SOAP Web Services, and Enterprise Integration Patterns.
• AI & Emerging Technologies: Understanding of Generative AI, Large Language Models (LLMs), and AI Application Integration.
• Data & Reporting: Experience with Business Intelligence tools such as SAP BI, Sisense, or Microsoft Power BI, and SQL query development.
• Database Technologies: Knowledge of Oracle Database, Microsoft SQL Server, and data modeling concepts.
• Automation Technologies: Experience with Microsoft Power Platform, Power Automate, and workflow automation.

• Experience supporting Legal, Claims, Finance, Corporate Real Estate, Compliance, Asset Management, Land Management, or Risk Management applications.
• Experience with cloud modernization and digital transformation initiatives.
• Experience with Azure cloud services and Microsoft 365 ecosystem technologies.
• Knowledge of enterprise architecture principles and application integration strategies.
• Experience supporting AI-enabled business solutions and automation platforms.
• Professional certifications such as Azure Fundamentals, Power Platform, or related certifications.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.