QA Test Analyst – Jira / Azure DevOps

Job Title : Senior Software Test Analyst (QA)

Position Overview

Join a technology team focused on delivering high-quality enterprise applications through comprehensive software testing and quality assurance. This role offers the opportunity to work across application enhancements, system integrations, and release cycles while partnering closely with developers, business analysts, and business stakeholders.

What You'll Do

• Develop and execute test plans, test cases, and test scenarios
• Perform functional, regression, integration, system, and user acceptance testing
• Review requirements to identify gaps and quality risks
• Document, prioritize, and track software defects through resolution
• Validate fixes with development and business teams
• Build repeatable automated test banks and regression test banks
• Create testing metrics and measure quality against requirements
• Perform SQL-based data validation and reconciliation
• Test APIs, system integrations, interfaces, and application workflows
• Support regression testing, deployments, production validation, and release activities
• Maintain testing documentation and provide regular status updates
• Participate in project meetings, requirements reviews, and release planning
• Recommend improvements to testing processes and application quality

• Bachelor's degree
• 7+ years of experience in IT Quality Assurance, software testing, or systems analysis
• 5+ years of hands-on experience developing and executing test cases
• 5+ years identifying, documenting, and tracking software defects
• Experience with Jira, Azure DevOps, ServiceNow, or similar defect management tools
• Strong analytical and problem-solving skills
• Excellent attention to detail
• Strong written and verbal communication skills
• Ability to work independently and collaborate across cross-functional teams
• Ability to manage multiple assignments and meet project deadlines

• Experience with SQL and database testing
• Experience testing APIs and system integrations
• Experience with automated testing tools
• Experience working in Agile/Scrum environments
• Experience with web-based and enterprise applications
• Knowledge of SDLC and software testing methodologies
• Experience supporting large-scale IT projects or system implementations

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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