IT Healthcare Project Manager / MMIS Operations Lead

🚀 Hiring: IT Healthcare Project Manager / MMIS Operations Lead

📍 Location: Columbia, SC (Onsite first 30–90 days, then Hybrid)

💼 Contract: 12+ Months (High likelihood of extension)

💼 Engagement Type: Contract – W2.

We are actively recruiting an experienced IT Healthcare Project Manager / Operations Lead to support the State of South Carolina (SCDHHS) in driving enterprise MMIS and Medicaid Encounter Processing operations.

📌 Role Highlights:

- Lead daily operations, production support, EDI/interface workflows, and UAT teams for Medicaid Enterprise Systems (MMIS).

- Manage vendor performance, monitor critical SLAs, and oversee release/change management pipelines.

- Drive incident management, ticketing escalations, and root-cause resolution (including on-call/after-hours operational oversight).

- Develop operational process flows, desk aides, and SOPs for healthcare service lines.

- Ensure end-to-end security compliance with CMS and SSA standards.

🎯 Key Requirements:

- 5+ years in Project/Program Management overseeing healthcare system implementations or enhancements.

- 3+ years managing system operations/administrative programs within a healthcare domain.

- Strong background in Medicaid systems (MMIS), MCO enrollment, claims, or encounter processing (Highly Preferred).

- Experience with ticketing systems, SOP authoring, and SLA governance.

- Bachelor's degree in Business, Tech, Healthcare (or equivalent practical experience).

- Must currently reside in South Carolina or be willing to relocate to Columbia, SC prior to start.